Chief Information Officer

Chief Information Officer - (25000573)

Description

 

About the Organization:

The Commonwealth of Massachusetts Executive Office of Economic Development (EOED) is committed to driving economic growth by fostering business development, infrastructure investment, industry advancement, and consumer confidence. EOED operates through nine state agencies and four quasi-public agencies (QPAs) that deliver essential public services under contract. EOED also oversees six consumer protection agencies, collectively known as the Office of Consumer Affairs and Business Regulation (OCABR) which share financial, planning, and technology services.

The Executive Office of Economic Development is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran, or disability status. We strive to reflect diversity in all facets and levels of our agency. The Executive Office of Economic Development values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

The Executive Office of Economic Development is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.

 

About the Role:

The Chief Information Officer (CIO) provides strategic leadership in managing EOED’s technology landscape, ensuring that technology initiatives align with economic development goals and regulatory requirements. This role is responsible for overseeing digital transformation to drive cost, performance, user experience and business impact improvements. Key elements include services productization, IT infrastructure, cybersecurity, data governance, and application development while fostering collaboration across EOED agencies and external partners. The CIO serves as the primary liaison between EOED and the Executive Office of Technology Services and Security (EOTSS), advocating for EOED’s technological needs.

 

Duties and Responsibilities (these duties are a general summary and not all inclusive):

·         Strategic Technology Leadership & Infrastructure: Develop and implement a technology strategy that supports EOED’s mission, enhances operational efficiency, and ensures secure technology solutions.

·         AI & Data Strategy: Develop and implement AI strategy in collaboration with EOTSS, democratize access to data and analytics, implement technologies to streamline government offerings and establish robust AI and data governance processes.

·         Technological Productization: Help EOED strengthen its offerings to stakeholders by using technology to productize those offerings and improve the stakeholder user experience interacting with our Commonwealth’s services.

·         Digital Transformation and Automation: Direct cloud adoption, AI implementation, legacy system transition, and modern application development to enhance EOED’s technological capabilities and significantly reduce manual workflows performed by EOED teams and drive cost, performance, user experience and business impact improvements.

·         Cybersecurity & Risk and Compliance Management: Oversee security policies, risk assessments, and vulnerability remediation to safeguard EOED’s digital assets.

·         Collaboration & Stakeholder Engagement: Serve as a strategic partner to EOED agencies, and EOTSS, facilitating cross-functional collaboration and innovation.

·         Budget & Vendor Management: Manage technology procurement, contract negotiations, and budgeting to ensure cost-effective technology investments across a significant technology vendor budget, while identifying and reducing inefficiencies that will allow EOED to repurpose investments to drive new initiatives.

·         Policy & Compliance: Maintain governance frameworks for cybersecurity, regulatory compliance, data privacy and internal audits.

·         User Training & Workforce Technology Education: Lead security awareness programs, cyber risk training, and workforce upleveling of AI best practices for EOED staff.

 

Preferred Knowledge, Skills, and Abilities:

·         Proven expertise in strategic technology planning, enterprise architecture, risk management, product implementation and digital transformation.

·         Strong foundational knowledge or hands-on experience in areas such as AI exploration and implementation, software product development, information systems and business administration - including systems analysis, IT operations, data management, and organizational leadership.

·         10+ years of software productization and progressive technology leadership, including executive management roles.

·         Expertise in cybersecurity, IT infrastructure, data governance, and regulatory compliance.

·         Strong leadership, consensus-building and communication skills, with the ability to collaborate across multiple agencies.

·         Proven experience in managing and optimizing IT budgets, vendor relationships, and enterprise-wide technology projects.

·         Track record of building and delivering applications with consumer-quality user experiences with wide adoption and performance metrics.

·         Demonstrated expertise in implementing Agile Scrum practices to enhance project delivery and organizational agility.

·         Strong commitment to servant leadership, with a track record of unblocking teams, promoting a culture of trust and collaboration, managing development teams and ensuring alignment with organizational technology goals.

·         Demonstrated success in navigating and thriving in ambiguous or rapidly changing technological environments, with the ability to establish clear direction, foster innovation, and deliver effective technology outcomes.

·         All applicants should attach a cover letter and resume to their online submission for this position.

All applicants should attach a cover letter and resume to their online submission for this position.

 

Qualifications

 

MINIMUM ENTRANCE REQUIREMENTS:

 

Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

 

Substitutions:

 

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

 

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

 

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

 

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

 

 

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

 

 

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

 

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

 Official Title: Administrator VIII

Primary Location

: United States-Massachusetts-Boston - 1 Federal St

Job

: Information Systems and Technology

Agency

: Exec Office of Economic Development

Schedule

: Full-time

Shift

: Day

Job Posting

: Jul 14, 2025, 5:40:08 PM

Number of Openings

: 1

Salary

: 145,000.00 - 165,000.00 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Tiana Rossi / Itixa Goyal - 6177883610Bargaining Unit: M99-Managers (EXE)Confidential: NoPotentially Eligible for a Hybrid Work Schedule: Yes