Identity & Access Management Administrator (hybrid)

Description:
 

Job Description Summary:
 

As the Identity & Access Management Administrator you will be an integral member of the Information Technology Department collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments and constituencies.

The Identity & Access Management Administrator is responsible for identifying and troubleshooting security access to systems and accounts; determines defects and assesses impact of current or potential identity access issues. Responsibilities include monitoring the health of security systems, and troubleshooting and resolving threat incidences, applying patches, and resolving system incidents. This position works with IT internal support teams as well as external clients within the university to provide the highest standards of support relative to identity access management practices. Other responsibilities include creating or maintaining documentation tools and applications to support access and identity management practices, developing solutions to integrate users and tools in a secure manner, and analyzing data to establish solutions to deployment, adoption, and maintenance of new and legacy systems.
Duties and Responsibilities:

Job Duties and Accountabilities:

(30%) 

• Troubleshoots, manages, and solves issues related identities, systems, access, accounts, authentication, authorization, entitlements, and permissions. Determines and recommends the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization.
• Maintains, patches, operates, and monitors the health of Identity and Access Management (IAM) systems. Troubleshoots, supports and resolves system incidents, problems and changes, as required.

(30%)

• Provides analysis, development, testing, training, communication, deployment, adoption, and maintenance of new and legacy IAM systems. Leverages problem solving and data analysis skills to ensure projects deliver on time.
• Develops, implements, and maintains documentation of processes, procedures, standards, and guideline relating to Information Security. Executes standard operating procedures (SOPs) and work instructions to meet established service level agreements (SLAs). Determines best practices and suggests how to improve current practices.

(15%) 

• Collaborates, gathers information, and acts as a resource to internal stakeholders on the identification of access management requirements. Analyzes, recommends, implements and manages information security solutions in accordance with requirements.

(15%) 

• Maintains awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations. Ensures senior management and staff are informed of any changes and updates in a timely manner. Establishes and maintains appropriate network of professional contacts. Maintains membership in appropriate professional organizations and publications. Attends meetings, seminars and conferences and maintains continuity of any required or desirable certifications, if applicable.

(5%)

• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

Breakdown of Essential Duties and Responsibilities 

(60%) Support identity and access management systems and operations
(30%) Support account creation/modification/deletion process
(10%) Other duties as assigned in support of overall IT strategic goals and synergy within IT

Required Qualifications:

• Bachelor’s degree with a major directly related to the responsibilities of the position; equivalent combination of training and experience may be considered
• Expertise in financial services, healthcare, or other regulated industries. CISSP certification.
• 3-5 years substantial professional experience directly related to the responsibilities of the position (e.g. information security, network security, system security)
• Technical knowledge and understanding of operating systems, network architecture (i.e. routing, switching, VLANs, segmentation, NAC) and design, access controls and authentication methodologies, Active Directory, and similar fundamentals
• Knowledge of encryption and key management
• Excellent interpersonal and written communication skills and the ability to communicate effectively with both highly technical and non-technical audiences
• Strong self-initiative and work ethic
• Ability to work effectively as a positive, engaged, transparent member of a high performing / collaborative team of professionals
• Ability to handle multiple priorities in a highly dynamic and fast-paced environment
• Strong organizational, prioritization, and time management skills
• Strong analytical, systems thinking, and problem-solving skills
• Sound judgement and decision-making commensurate with the responsibilities of the position
• Commitment to professional growth and experience
• Weekend/off-hours work as needed or required

The University has an institution-wide commitment to diversity, equity and inclusion. We strive to build a welcoming and supportive campus environment, and acknowledge that diversity is an educational imperative to achieve excellence.

Employee Status:

Regular

Exemption Status:

United States of America (Non-Exempt)

Time Type:

Full time

Job Shift:

Pay Range:

Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.