Senior Manager, Delivery

Project Execution & Ownership

• Own and execute cybersecurity projects end-to-end, across OT/IT domains.
• Define delivery plans, allocate resources, manage risks, and ensure timely and quality completion.
• Track SLAs, cost, effort, and productivity metrics across engagements.
• Escalation point for operational or client issues; ensure swift resolution.

Client Engagement & Governance

• Act as day-to-day interface with customer stakeholders for all delivery matters.
• Drive reviews, reporting cadence, and continuous feedback loops.
• Translate client needs into actionable tasks, ensuring alignment with contractual scope.

Team & People Management

• Manage delivery personnel including leads and engineers.
• Develop high-performing teams and drive retention.

Process Adherence & Quality Assurance

• Ensure adherence to delivery frameworks (NIST, ISO 27001, ITIL, etc.).
• Institutionalize reusable delivery accelerators, templates, and knowledge-sharing practices.
• Identify improvement areas and drive operational efficiency initiatives.

Must-have

• 12 + years of experience in cybersecurity project delivery, including minimum 5 years in team or program management.
• Strong exposure to OT and/or IT cybersecurity technologies, services, and architectures.
• Hands-on familiarity with industry standards like NIST, ISO 27001, IEC 62443, ITIL.
• Client-facing experience with large industrial or infra clients (power, ports, airports, etc.).
• Strong people and delivery management skills with project financial awareness.

Preferred

• Bachelor’s degree (Engineering or Computer Science preferred)
• Certifications: PMP, ITIL, ISO 27001 LA, CISSP or equivalent.
• Experience with cybersecurity tools: NGFW, SIEM, EDR, IAM, PAM, vulnerability management, etc.
• Prior experience in managed services or consulting firms.