Technical Training Manager

Location: Ontario Remote Worker, Canada

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

This role is remote based out of Canada

As a Training Manager, you will be responsible for all aspects of the training process which includes developing and delivering technical courses and workshops to Thales engineers, business partners and customers. 

This role should be fulfilled by a person who has at least several years of technical experience with Thales Encryption and Cybersecurity products, Crypto Management (HSM) product lines and IAM.

As one responsible for technical training development, you enjoy the benefits of being involved in the product roadmap on one hand while having good acquaintance with the field requirements and customer implementations on the other.

You will become a source of an expert level knowledge for Thales engineers worldwide, business partners and customers while being highly involved in projects and exposed to the development processes.

Essential Functions

The Training Manager leads the development of new training courses (online and onsite format) for new products that the company sells as well as ongoing maintenance for the courses’ content.

Developing and delivering advanced workshops and webinars to Thales CSP engineers, business partners, customers, and engineers.

Mapping knowledge gaps in the field (Thales engineers and partners) and working directly with product management and engineering to fill those missing gaps in knowledge.

Acts as a SME (Subject Matter Expert) within CSP for the Thales’ HSM and CDSP and IAM product offerings including (but not limited to):

• payShield HSM
• Luna HSM
• Data Protection on Demand
• ProtectServer HSM
• Crypto Command Center
• CipherTrust Manager
• STA / SAS

Analyze and evaluate online training systems, methods, and work on continuous improvements impacting the CSP Technical Training team globally.

Minimum Requirements

• 5 years of experience as a technical trainer, technical lead, or customer facing engineer.
• A deep level of technical expertise in Thales HSM (Hardware Security Module) or Encryption products, IT security, PKI, cryptography, and other related areas of knowledge.
• Energetic person with good inter-personal communication skills, able to adapt and adjust when faced with a problem.
• Fluent in English, both written and spoken.
• Excellent presentation skills.

Preferred Qualifications

• 7 years of experience in the IT or cybersecurity field.
• Bachelor’s degree in computer science or equivalent education.
• CISSP (Certified Information System Security Professional) certification or industry equivalent.

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The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC): 91,012.50 - 128,342.70 - 165,708.00 CAD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills, and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared service, 1st Point)

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.