Manager - IT Solutions - Manhattan

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Job Details

Position Summary:

This role is responsible for ensuring the successful implementation and support of Warehouse Management IT systems, primarily Manhattan Associates Active platform, including solution design, development, testing and deployment.  Managers provide technical leadership in the planning, design, and architect phases of IT solutions development. They oversee and lead services, processes, and resources related to technology solutions across the organization. They shape IT strategy, develop optimal solutions, and provide subject matter expertise related IT solutions offerings. They also lead the technology transformation projects in collaboration with other IT departments.

Shift: 12:00 PM to 09:00 PM IST
Work Mode : Hybrid

Manager - IT Solutions – Manhattan (MAWM )

10 plus years of experience with  5+ years of directly-related to Manhattan Active relevant experience with 3+ years in a managerial capacity, preferably in client software solutions design or management of IT Operations.   Industry experience in pharmaceutical distribution, wholesale distribution, supply chain and warehouse management systems

Job Description:

Primary Duties & Responsibilities:

• Manages the development, configuration, deployment, monitoring, maintenance, and support of IT systems  -primarily Manhattan Associates Active WM platform (MAWM).   Experience with Supply Chain systems including TMS, WMS, Parcel Optimization and visibility are beneficial.

• Responsible for building out and optimizing a Global Center of Excellence to support global solutioning, testing, configuration, and deployment support for Manhattan Active WM and associated supply chain systems.    Leveraging centralized capabilities for design, build/config, test and deployments for multi-country transformation programs.

Coordinates ongoing IT activities to ensure data transmission, solution availability, and service levels within predetermined SLAs

• Serves as a key liaison between business & IT solution development teams to ensure delivery of desired IT solutions

• Leads and manages end-to-end implementation of technology transformation projects in collaboration with other IT departments & teams

• Prepares the annual budget for the group’s information systems

• Provides suggestions on how new technical capabilities will be delivered into the business

• Prioritizes and schedules projects within the portfolio to balance the workload and meet critical business deadlines

• Manages risks, assumptions, issues, and dependencies, ensuring that these are identified, mitigated, or escalated, as necessary

• Ensures appropriate compliance with project delivery methodologies and processes, identifying issues and opportunities to promote continuous improvement of the process

• Ensures appropriate compliance with the agreed delivery governance framework to enable reusability of the framework wherever possible

• Validates and approves estimates for all projects within the portfolio to ensure that they cover all identified work and represent value for money for the customer

• Ensures that financial forecasts and reports are produced and maintained for all projects within the portfolio by tracking project budgets, actuals, and invoices and accounting for variances

• Recognizes the potential strategic application of ITS, initiates investigation and advises on the development of innovative methods to exploit ITS assets for the benefit of the organization

• Provides strategic insights cross functionally to marketing, commercial operations, product development, and supply chain functions

• Leads the transformation that encompasses the elements of people, process and technology

Additional Job Description:

Experience & Educational Requirements:

Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 10 plus years of experience with  5+ years of directly-related to Manhattan Active relevant experience with 3+ years in a managerial capacity, preferably in client software solutions design or management of IT Operations.   Industry experience in pharmaceutical distribution, wholesale distribution, supply chain and warehouse management systems

.

Experience & Educational Requirements:

Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 5+ years of directly-related or relevant experience with 2+ years in a managerial capacity, preferably in client software solutions design or management of IT Operations.

Preferred Certifications:

Lean Six Sigma

Certified Information Systems Security Professional (CISSP)

ITIL, ITSM Certifications

Project Management Professional (PMP) Certification

Skills & Knowledge:

Behavioral Skills:

Coaching and Mentoring

Collaboration

Conflict Resolution

Critical Thinking

Detail Oriented

People Management

Presentation Skills

Technical Skills:

Enterprise IT Management

Data Management

Information Security Strategy

IT Infrastructure Management

Service Level Maintenance

Standard Operating Procedure Design

Tools Knowledge:

Microsoft Office Suite

Business Intelligence Tools like Tableau, Power BI

CRM platforms such as SAP, Salesforce

Spine Mapping: M2

Priority: 2

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned