Security Operations Analyst

At KUBRA, your mission will be to safeguard the trust and reliability our clients depend on. This role is pivotal in strengthening the security, compliance, and integrity of all our systems and services—ensuring they operate at peak effectiveness while meeting the highest standards of protection.
As a key member of our team, you’ll play a critical role in proactively identifying risks, implementing robust security frameworks, and championing operational excellence. This is more than a job—it's a chance to drive real impact, grow your expertise, and help shape the digital backbone of a company serving millions.
This is a hybrid opportunity in Mississauga, ON.

What you get to do every day:

• Manage and support security operations across cloud, hybrid, and SaaS environments, ensuring scalable and resilient controls.
• Perform daily security tasks including access reviews, firewall and policy updates, and alert triage.
• Monitor telemetry, logs, and threat intel to detect anomalies and enhance detection and response pipelines.
• Lead or assist in incident investigations, root cause analysis, and coordinated remediation across multi-cloud workloads.
• Participate in on-call rotations and readiness exercises for production-impacting incidents.
• Collaborate with infrastructure, application, and identity teams to validate alerts and drive response efforts.
• Support audits, access reviews, and remediation of security and compliance findings.
• Maintain and improve security playbooks, operational runbooks, and governance documentation.
• Distribute relevant threat intel and assess risk exemptions aligned with KUBRA’s IT risk framework.

What kind of person should you be?

• A strong ability to parse, filter, and prioritize relevant security logs and events across complex environments.
• Proven experience managing multiple high-priority tasks and projects in parallel without sacrificing quality.
• Clear and effective communication skills—capable of articulating technical findings to both technical and non-technical stakeholders.
• Solid project management skills with a track record of delivering security initiatives on time and within scope.
• Excellent organizational habits and the ability to troubleshoot and resolve issues in fast-paced, high-stakes environments.
• A self-driven mindset—you stay composed under pressure and operate effectively with minimal supervision.

What skills do you need?

• Education Requirements:
• Degree or equivalent Experience in Computer Information Systems
• Certification i.e., E|CIH OR GCIH, E|CEH, (ISC)2 CC. AWS CPP OR AZ-900 is required
• Other relevant certifications that are considered an asset including GCIH, GCIA, GCFE, GREM, GCFA, GSEC etc.
• Work Experience Requirements:
• A minimum of 2+ years of experience in a Security Operations role
• 2+ years of experience in Incident Management and related processes 
• Prior experience with Cloud based services (AWS/Azure) is considered a strong asset
• Prior experience architecting information security solutions considered a strong asset
• Knowledge of PCI, SOC, SOX and other standards is preferred

What can you expect from us?

• Award-winning culture that fosters growth, diversity and inclusion for all
• Paid day off for your birthday
• Two paid days for volunteer opportunities
• Flexible schedules
• Annual performance-based bonus
• Access to LinkedIn learning courses
• Continued education with our education reimbursement program
• Generous benefit coverage with low premiums (+ a Health Care Spending Account)
• RRSP Matching
• Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
• A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
• Access to Perkopolis retail discounts

KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing recruitment-team@kubra.com. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst. Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 
KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.