Sales Engineer

#GetThereFirst

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization. 

Digital Hands is comprised of innovators leading from the front, fueled by a desire to achieve, test new boundaries, and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands, we take ownership, obsess over our promises, anticipate our customers' needs. and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.

Join Us in the Fight Against Cyber Threats!

At Digital Hands, we’re at the forefront of cybersecurity innovation, delivering cutting-edge solutions that help businesses stay ahead of evolving cyber risks. We're looking for a motivated and skilled Sales Engineer (SE) to join our team and help drive success by presenting our security solutions to prospective customers. As an SE, you’ll be the technical expert our sales team relies on, leading portal demos, gathering customer requirements, and acting as a vital link between sales and operations. Your input will shape service development and improvements, ensuring we remain agile and responsive to customer needs.

What You’ll Do

Pre-Sales Engineering & Technical Consultation

• Collaborate with sales teams to understand customer requirements and tailor cybersecurity solutions to their needs.
• Conduct technical presentations, portal demonstrations, and proof-of-concepts (PoCs) for prospective clients.
• Provide technical expertise in cybersecurity products, managed security services, and compliance frameworks.
• Design and propose security architectures that align with customer environments and risk profiles.
• Develop and deliver responses to RFPs, RFIs, and security assessments, including changes to SOWs and change orders.

Solution Development & Customer Engagement

• Serve as a trusted advisor, guiding customers through security best practices and industry trends.
• Assess customer security posture and recommend tailored solutions to enhance resilience.
• Work closely with internal teams (SOC, DevOps, onboarding, costing) to customize offerings as needed.
• Translate complex cybersecurity concepts into clear business value propositions for executives and technical stakeholders.

Sales Enablement & Market Intelligence

• Assist in developing sales tools, presentations, and technical collateral to support go-to-market strategies.
• Stay updated on industry trends, emerging threats, and evolving security technologies.
• Train sales teams on technical aspects of our cybersecurity solutions.
• Participate in webinars, and networking events to showcase our expertise.

What You Bring

• 5+ years of experience in a cybersecurity sales engineering, pre-sales, or solutions architect role.
• Strong understanding of cybersecurity solutions such as SIEM, SOC, XDR, MDR, EDR, firewall management, and threat intelligence.
• Experience with security frameworks and compliance standards (NIST, ISO 27001, HIPAA, PCI DSS, etc.).
• Ability to explain complex security solutions to both technical and non-technical audiences.
• Experience conducting product demonstrations, PoCs, and responding to technical inquiries.
• Strong interpersonal and communication skills, with the ability to influence and persuade, through verbal and written communications.
• Ability to work collaboratively in a fast-paced, customer-facing role.
• Cybersecurity certifications such as CISSP, CEH, CISM, or equivalent.
• Experience working with MSSPs, cybersecurity vendors, or security consulting firms.
• Knowledge of cloud security solutions (AWS, Azure, Google Cloud).
• Hands-on experience with security tools like Google, CrowdStrike, SentinelOne, Palo Alto Networks, Fortinet, etc. 

Digital Hands is dedicated to a diverse and inclusive workplace and culture, and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at talentmanagement@digitalhands.com.

Digital Hands participates in the U.S. Government’s E-Verify program to determine employment eligibility. In compliance with the federal government, all hired applicants will be required to verify identity and employment eligibility upon hire. To learn more about E-Verify, please visit dhs.gov/e-verify.

By submitting your application, you agree that Digital Hands may collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Digital Hands’ recruitment activities.  You may delete your application and/or unsubscribe from receiving notifications of career opportunities at Digital Hands at any time. For additional details on how Digital Hands uses and protects your personal information in the application process, including your rights under the California Privacy Rights Act (“CPRA”), click here to view our Privacy Notice.