Vice President - Sustained Engineer - Lead Cybersecurity Engineering

Job Overview

We are seeking a highly skilled and motivated operations-focused engineer to join our team. This individual will play a critical role in maintaining operational excellence in a 24/7 environment. The candidate will act as the Incident Commander for high-impact service/application incidents, drive automation to reduce manual tasks, and collaborate with cross-functional teams to enhance the resilience and reliability of our infrastructure.

Key Responsibilities

• Incident Management:

  • Act as the Incident Commander for major service and application-related incidents.

  • Serve as the primary point of contact for communications during incidents, ensuring accurate and timely updates.

  • Coordinate with engineers and other teams to ensure swift incident resolution, handling communications on their behalf.

  • Assess timelines to resolution and escalate as necessary.

  • Communicate incident status and post-incident updates effectively to leadership and stakeholders.

• Operational Excellence:

  • Operate in a 24/7 environment, participating in on-call rotations as required.

  • Multitask during complex incidents, managing communications and coordinating troubleshooting efforts across teams.

• Automation & Tooling:

  • Identify repetitive operational tasks and build automation to eliminate manual intervention.

  • Develop, maintain, and improve infrastructure health dashboards and monitoring tools.

• Reliability & Resiliency:

  • Partner with teams across the organization to design and implement High Availability (HA) and Business Continuity/Disaster Recovery (BCDR) strategies.

  • Ensure reliability targets are met through proactive measures, monitoring, and testing.

Required Qualifications

• Proven operational experience in a 24/7 production environment.

• Demonstrated expertise in incident management, including leading incident response calls.

• Strong communication and coordination skills, especially under high-pressure situations.

• Hands-on experience building automation using scripting languages (e.g., Python, Bash, PowerShell) or configuration management tools.

• Familiarity with infrastructure monitoring and dashboarding tools (e.g., Datadog, Grafana, Prometheus, ELK).

• Understanding of HA/BCDR principles and their implementation.

• Strong problem-solving skills with the ability to multitask effectively.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, or GCP).

• Familiarity with containerization/orchestration (Docker, Kubernetes).

• Background in Site Reliability Engineering (SRE), DevOps, or Systems Engineering.

• Experience conducting post-incident reviews (PIRs) and driving long-term improvements.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.