Senior Analyst - IAM Governance

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition

Come be part of a team that protects the First Citizens Bank family and its customers

Job Details

Position Title:  Sr. Analyst - IAM Governance

Career Level:  P2

Job Category: Sr. Associate

Role Type: Hybrid

Job Location: Bangalore  

About the Team:

The Identity and Access Management (IAM) Program supports end-to-end access management for all employees, contractors and the systems and applications to which access is granted.

Impact (Job Summary/Why this Role Matters)

This position resides within the Cyber Security organization supporting the deployment, engineering and ongoing maintenance of the tools and the systems they utilize to keep the IAM program moving forward. This will be an individual contributor role reporting directly to the IAM Program Manager.

Key Deliverables (Duties and Responsibilities)

• Team Player - Act as a team player supporting peers, and department management.
• Ensuring that the organization’s data and infrastructure are protected by enabling appropriate controls
• Ensure defined process and procedures are followed
• Daily administration tasks, reporting and communication with the relevant departments within the organization
• Good understanding about JML (Joiner, Mover, Leaver) concept and entitlement metadata management
• Manage end to end certification campaigns through SailPoint
• Perform manual user access reviews for applications/databases/infrastructures which are not yet integrated with SailPoint
• Coordinate and follow-up with users to complete the assigned certification within the timeline to avoid access revocations
• Coordinate and track periodic access certification reviews in compliance with SOX, SOC or other regulatory frameworks
• Coordinate and schedule meetings with application owners and application teams to ensure data provided is accurate and access revocations are completed accurately and within the established timeframe
• Analyze access data to identify excessive outdated or orphaned accounts and propose remediation plans
• Provide support during internal and external audit findings

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

• Bachelor’s degree in computer science, Information Security or a related filed (or equivalent experience)
• 3-5+ years in IAM, with progressive responsibility in Governance, Compliance and SailPoint tool administration
• Strong understanding of access reviews, entitlement management and compliance controls
• Experience with manual user access reviews, including collecting access data, working with stakeholders and tracking revocations
• Familiarity with Active Directory, SSO and provisioning systems
• Good understanding of RBAC, SoD, PAM, MFA.
• High level understanding on Compliance Frameworks (NIST, ISO 27001, GDPR, SOX)

Technical/Business Skills:

• Strong Analytical and problem-solving skills
• Firm understanding of IAM Risk Framework and Identity Life Cycle Management.
• Enforce mechanisms to proactively monitor, respond and report on inappropriate data events.
• Direct Operational oversight within Identity and Access Management which includes but not limited to centralized identity access services, recertifications, data quality and governance.
• Must possess solid critical thinking skills with capability to envision creative solutions to moderately complex and challenging business processes.
• Very good interpersonal and communications skills with the ability to communicate effectively with management, users, staff and team members, both written and verbal.
• Familiar with general cloud computing and related security concepts.
• Can do’ attitude and ability to operate in large, multinational company.

Relationships & Collaboration

Ability to collaborate with others in a respectful and empathetic way is an absolute must-have.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.