Manager, Internal Audit (IT)

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

This position is responsible for supporting the Internal Audit Plan by leading the execution of technology and security audits and managing the execution of the internal ISO and SOC1 audits. This role will oversee a team of auditors, driving audit quality, collaborating with cross-functional teams to assess IT risks, and champion modernization and automation of audit practices, while promoting a strong control environment.

We are looking for a Manager, Internal Audit (IT) who will:

• Oversee the execution, to include risk assessment, control testing, deficiency management, external auditor coordination, and provide oversight over required regulatory, contractual, and compliance audits (SSAE18 SOC1, ISO 27001, IT SOX etc.)
• Manage the end-to-end execution of concurrent risk-based IT audits and advisory engagements, including scoping, fieldwork, issue validation, reporting, quality assurance, and timely delivery of high-quality deliverables.
• Supervise, mentor, and develop audit staff, ensuring performance, engagement, and growth opportunities.
• Collaborate and maintain working relationships with business partners, resolve challenges, and advocate for process improvements.
• Contribute and influence strategic direction around annual planning, tool adoption, automation, risk assessments, and audit methodology.
• Keep current on business and industry changes, audit approaches,  and risk trends.

Is this opportunity right for you? We are looking for candidates who:

Education:

• Bachelor’s degree or equivalent education/experience required.
• Professional certification required  (e.g. CIA, CISA, CISSP).
• Strong knowledge of IT, Security, and Risk disciplines and practices.

Experience:

• Minimum of 6 years of progressive internal or external audit experience, including audit leadership responsibilities.
• Experience in a global, or publicly traded company, strongly preferred
• Minimum of 2 years’ experience managing or executing IT and Technology Audit Plans.
• Previous experience leading or executing Service Organization Reports (SOC1 & SOC2)
• Demonstrated ability to evaluate business processes and complex technology and security risks, including strong knowledge of control design.

Preferred 

• Experience collaborating across global or matrix organizations.
• Exposure to risk assessment, audit analytics, and audit modernization initiatives.

Knowledge, Skills and Abilities 

• Strong knowledge of IT control frameworks and audit methodologies.
• Strong project management acumen to manage complex projects and competing priorities.
• Strong leadership, coaching, and team-building skills.
• Excellent written and verbal communication with executive presence.
• Analytical mindset with the ability to interpret complex data, perform root cause analysis, and draw insights
• Strong knowledge of the IIA International Standards for the Professional Practice of Internal Auditing
• Ability to use a personal computer. 
• Proficiency with other Microsoft Office applications.
• Ability to read, write, speak and understand the English language in a business environment.

Preferred

• Familiarity with Audit technology.
• Operational experience using data and analytics to enhance audit outcomes.
• Ability to influence and drive changes in a cross-functional environment

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits  

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):