Information Security Operations Center Analyst

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Job Description:

Summary
As part of the Security Operations Center team, the Information Security Operations Center Analyst provides initial support for resolving information security incidents. Obtains information, troubleshoots, documents, and escalates as appropriate.

The Information Security Operations Center Analyst will be responsible for planning and implementing security measures to protect computer systems, networks, and data. This person will act as a first responder to cyber-incidents.

Essential Functions

• Investigate and report cyber threats and then implement changes to protect our customers’ environments.

• Analyze real traffic and associated artifacts: malicious, normal, and application traffic; and demonstrate the ability to differentiate malicious traffic from false positives.

• Monitor alerts, respond to email notifications on possible Phishing, Network devices and Endpoint compromises, triaging to Level 2 & Level 3 Analysts for incident response.

• Utilize security technical systems and concepts including intrusion prevention/detection, situational awareness, security events, data spillage, and incident response actions.

• Utilize SOC processes, maintaining fluency in the mission-critical toolsets and their instrumentation and ensuring the efficient support of internal/customer operational needs for continually adding value.

Additional Responsibilities

• Research the latest information technology security trends.

• Serve as a member of the information security and change management teams.

• Monitor and manage multiple Event Monitoring and Incident Response ticket queues and triage/address as appropriate to meet established service level agreements for the system in question.

• Assist with security configuration standards for systems and business applications.

• Implement technical systems and monitor them for unusual and suspicious activity across a wide range of products.

Skills and Abilities

• Effective organizational skills with strong attention to detail

• Ability to effectively communicate business risk as it relates to information security

• Acts with integrity, takes pride in work and seeks to excel, be curious and adaptable

• Understanding of Cloud based services supporting production SaaS platforms including web applications and data analytic services

• Use critical thinking and problem-solving skills to analyze information, determine the scope of an incident and alert/report anomalous activities

• Knowledge and understanding of network protocols, network devices, multiple operating systems, and secure architectures, intermediate required

• Knowledge of multiple computing platforms, including Windows, OSX, Linux, Unix, networks, and endpoints, intermediate required

• Knowledge of a variety of Internet protocols, intermediate required

Qualifications

• H.S. diploma/GED required

• Bachelor's degree preferred in Information assurance, computer science, engineering, or related technical field.

• Two (2) years or more Information technology experience, required

• Two (2) years or more Information security experience or IT system administration with security, preferred

• Knowledge and understanding of network protocols, network devices, multiple operating systems, and secure architectures. intermediate,required

• Knowledge of multiple computing platforms, including Windows, OSX, Linux, Unix, networks, and endpoints. intermediate, required

• Knowledge of a variety of Internet protocols. intermediate required

• Security and Computer Certifications such as A+, Security+, and Network+

Travel
1-10%

DOT Regulated
No

Job Category

Information Security

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$65,000.00

Maximum Pay Range:

$85,000.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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