Cybersecurity Operations Manager

Overview

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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Responsibilities

• Provide management oversight for cybersecurity operations & intelligence functions.
• Analyze cyber intelligence reports to determine correlation and applicability to network operations on AFCENT networks.
• Analyze network intrusion detection reports and vulnerability assessments to evaluate security posture as it pertains to current operations and information security levels.
• Recommends security posture changes based on security analysis and changes in threat indicators.
• Develop reports and trend analysis of internal and external security activity, and incidents.
• Provide on-shift training for both contractors and government personnel to include analysis interpretation and threat/event correlation.
• Provide technical direction to other contractors on network and systems engineering to develop network and systems engineering concepts and apply System Development Life Cycle (SDLC) principles.
• Maintain a professional image and appearance, including appropriate attire commensurate with this senior staff position.
• Provide technical coordination and research to exploit cutting-edge technologies, assisting with technical and status updates for briefings and reporting.
• Review technical project documentation for final draft coordination and subsequent release. Includes assisting personnel with project documentation and web site development as needed.
• Coordinate technical visits from Air Force and other military agencies, and Contractors.
• Analyze Suspicious Event Reports (SER) to determine the impact and effect on AFCENT’s networks and systems, and provide details on possible actions and alternatives to resolve problems, issues, attacks, and intrusions.
• Coordinate with intelligence activities to gain situational awareness of cyber and security threats.
• Examine logs and information gained from network sniffers or protocol analyzers to determine if possible, outside or unauthorized access has occurred.
• Track and record possible intrusion or security breach from routine daily analysis to successful anomaly/intrusion identification, which includes writing detailed analysis for possible legal use.
• Use vulnerability assessment reports to analyze networks and operation systems to determine security weaknesses and shortfalls.
• Research and provide detailed fix actions for all identified vulnerabilities.
• Coordinate to ensure latest known vulnerabilities are properly identified and corrected. Make recommendations for changes in security policy based on vulnerability assessments.
• Maintain a standard set of published network architectural diagrams.
• Establish and coordinate periodic reviews and publishing to keep information accurate for use by Network Engineers and Helpdesk Technicians.
• Ensure Enterprise and Site network architecture drawings and diagrams are up to date and accurate.
• Establish and maintain a web page to provide deployed sites up/download access for site-specific drawings and diagrams.
• Develop logic flow charts for Enterprise processes utilized by the NOSC and deployed sites. Provide standardized written procedures and/or checklists for associated with common tasks and procedures.
• Convert draft technical documentation into a standard document format for formal publishing. Work with Network Engineers and Project Leads to document Concept of Operations, Engineering Plans, and Tactics, Techniques and Procedures (TTPs).
• Establish and coordinate an annual review of published documentation. Develop logic flow charts for processes utilized by the NOSC and deployed sites. Provide standardized written procedures and/or checklists for associated with common tasks and procedures.
• Coordinate review of local policies. Prepare the System Security Authorization Agreement appendix for NOSC network projects in support of the NOSC and SWA.
• Assist Training Manager by standardizing training material.
• Review trouble tickets and create a knowledge base utilized by the level help desk technicians for fault isolation and resolution.
• Provide General IT Management support
• Provide General Networking support
• Provide LAN support
• Provide WAN Enterprise support
• Provide general O&M support as required.
• Provide documentation/reports support as required.
• Provide meetings/briefings support as required.
• Provide functional training support as required.
• Provide CONUS/OCONUS deployment/TDY travel support as required.

Qualifications

• B.S. in related field, and 5 or more years’ relevant experience or7 or more years’ relevant experience.
• Unix/Linux and Firewall experience
• Ability to identify and prioritize critical business functions in collaboration with organizational stakeholders.
• Must possess experience and demonstrate an understanding with installation of Microsoft Windows Server in Host and Compute Environments, and Windows Server using server images.
• Experience with implementation of storage solutions, high availability, Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity and remote access solutions, core and distributed network solutions, advance network infrastructure, and maintain and monitor server environments.
• Network+ or CCNA
• Unix/Linux cerification
• ITIL Foundation (candidate has up to 60 days to acquire ITIL Foundation certification.)
• Top Secret clearance required. 

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. 

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.