Security Analyst

ABOUT THIS POSITION

As a Security Analyst at Waystar, you will play a vital role in detecting, analyzing, and responding to cybersecurity threats in real-time. You’ll work within our Security Operations Center (SOC), leveraging advanced tools to protect our hybrid cloud infrastructure. This position offers hands-on experience with threat intelligence, incident response, and proactive threat hunting in a collaborative, fast-paced environment.

WHAT YOU'LL DO

• Monitor and analyze security alerts and logs 24/7/365 using SIEM, EDR, IDS/IPS, and threat intelligence platforms.

• Investigate potential security incidents to determine scope, impact, and severity.

• Conduct root cause analysis and assist in containment, eradication, and recovery efforts.

• Participate in threat hunting activities to proactively detect and mitigate emerging threats.

• Collaborate with internal teams (IT, DevOps, Compliance) to resolve incidents and implement preventive controls.

• Create, maintain, and improve technical documentation and standard operating procedures (SOPs) for security incident detection and response.

• Assist in tuning and maintaining security tools and rulesets to enhance detection capabilities.

• Create and deliver reports on security incidents, trends, and metrics to SOC leadership and stakeholders.

• Contribute to user education initiatives and security awareness training across the organization.

WHAT YOU'LL NEED

• 2+ years of experience working in a Security Operations Center (SOC) or in a hands-on threat detection and response role.

• Understanding of Linux, Windows, and MacOS fundamentals.

• Strong understanding of security fundamentals, attack techniques (e.g., MITRE ATT&CK), and threat landscapes.

• Hands-on experience with log analysis, data correlation, and forensic investigation.

• Proficiency with security tools such as:

• SIEM (e.g., Chronicle, QRadar)

• EDR (e.g., CrowdStrike, SentinelOne)

• IDS/IPS (e.g., Suricata, Snort)

• Threat Intelligence Platforms (TIPs)

• Familiarity with hybrid cloud environments (e.g., AWS, Azure, GCP) and modern infrastructure models.

• Solid grasp of incident response lifecycle: detection, triage, containment, eradication, recovery, and post-mortem.

• Knowledge of NIST, CIS Controls, or other security frameworks.

• Excellent written and verbal communication skills with the ability to explain technical topics to non-technical stakeholders.

• The ability to create precise technical documentation.

• Ability to stay calm and focused under pressure and during high-severity incidents.

Preferred Qualifications

• Relevant certifications such as:
  CompTIA Security+, CySA+, GCIH, GCIA, Network+, or equivalent
• Experience with automation and scripting (e.g., Python, PowerShell, SOAR tools).
• Exposure to compliance standards such as HIPAA, HITRUST, or SOC 2.
• Experience supporting 24x7 operations or working in a rotating shift environment.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.  

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.