Technical Product Manager, Cloud Service Provider

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Technical Product Manager, Cloud CSP & MDR Integrations to be part of making this happen.   

The Technical Product Manager, Cloud CSP & MDR Integrations, will serve as a subject matter expert in Managed Detection and Response (MDR) for major Cloud Service Provider (CSP) platforms — primarily Microsoft Azure and Amazon Web Services (AWS), with desirable knowledge of Google Cloud Platform (GCP), and emerging needs in Oracle and Alibaba Cloud. This role is critical in defining, delivering, and scaling security integrations and telemetry across XDR platforms, with a focus on leveraging native CSP security services (e.g., Microsoft Defender, AWS Security Hub) to reduce customer risk and accelerate threat detection.

The Technical Product Manager will collaborate with cross-functional teams, translate cloud security needs into product strategy, and guide the development of integrations that support detection, investigation, and response workflows for enterprise customers.

LOCATION: This role is open to Remote-Canada and Hybrid-Waterloo, ON, CA.

Primary Responsibilities and Duties:

• Own and evolve the MDR integration strategy for cloud-native security services, particularly Microsoft Defender for Cloud, Microsoft Sentinel, Azure Arc, AWS Security Hub, GuardDuty, CloudTrail, and related telemetry services.

• Define integration workflows and product requirements that align with threat detection and response use cases across CSP platforms.

• Work with engineering, threat research, and cloud architecture teams to develop scalable, secure MDR ingestion and response pipelines.

• Track and assess updates to CSP platforms (especially Microsoft and AWS) for changes to APIs, data schemas, or security service enhancements that impact integrations.

• Support development of roadmap and business cases for support of additional platforms (Oracle OCI, Alibaba Cloud).

• Represent cloud integration strategy in cross-functional planning, release readiness, and GTM initiatives.

• Enable internal sales, partner, and operations teams by delivering clear guidance, product collateral, and positioning around CSP MDR capabilities.

• Monitor competitor MDR offerings and partner ecosystems to ensure our solution maintains a differentiated market position.

• Analyze customer usage data and partner feedback to drive continuous improvement in coverage, detection fidelity, and integration ease-of-use.

• Ensure MDR integrations comply with relevant industry frameworks (NIST, CMMC, ISO 27001) and data handling regulations (e.g., GDPR).

Minimum Qualifications:

• 3+ years of recent product management experience in cybersecurity, cloud security, or threat detection/response.

• Demonstrated experience with Microsoft and AWS security services (Defender suite, Sentinel, Security Hub, CloudTrail, GuardDuty).

• Familiarity with MDR or XDR platforms and their integration with CSP environments.

• Technical proficiency in API design, telemetry formats (JSON, Syslog), and security information flow.

• Bachelor’s degree in Computer Science, Information Security, or related field.

Preferred Qualifications:

• Certifications such as: Microsoft Certified: Azure Security Engineer Associate, AWS Certified Security – Specialty, Google Professional Cloud Security Engineer

• Experience in threat intelligence, SOC operations, or SIEM/XDR implementation.

• Familiarity with compliance/regulatory standards including CMMC, NIST 800-171/53, ISO 27001.

• Experience designing or supporting integrations in event-driven, serverless, or microservices environments.

• Working knowledge of response orchestration tools and automation platforms (SOAR, Logic Apps, Lambda, etc.).

Key Skills:  

• Strong understanding of public cloud security architectures, including cloud-native detection tools (e.g., Defender for Endpoint/Cloud/Identity, AWS Config/Inspector/CloudTrail, GCP SCC).

• Ability to distill complex telemetry pipelines into customer-facing value — detection coverage, alert prioritization, response automation.

• Clear written and verbal communication across technical and non-technical stakeholders.

• Experience writing technical product requirements, defining KPIs, and managing backlog/priorities for security-focused teams.

• Familiarity with event-driven architectures and APIs for security telemetry ingestion (e.g., Event Hubs, CloudWatch Logs, Pub/Sub).

• Knowledge of agile product delivery, including collaboration with developers and technical program managers.

Key Competencies:

• Security-first mindset with a passion for defending customers through better telemetry and faster detection-response cycles.

• Cloud platform fluency — Azure and AWS as primary, GCP as secondary, with awareness of OCI and Alibaba Cloud for future evolution.

• Threat-centric thinking — ability to map integration features to MITRE ATT&CK, NIST 800-53, and operational detection strategies.

• Customer empathy — translating security architecture complexity into usable and impactful MDR capabilities.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• Flexible time off and paid volunteer days 

• RRSP and 401k match 

• Training and career development programs 

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 

• Robust Employee Assistance Program (EAP) with mental health services 

• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.  

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.  

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.