Security Specialist, Asia

About the role

The Security Specialist, Information & Analysis (I&A) is an integral member of the regional security I&A team. Under the direction and guidance of the Chief , I&A, and the Security Managers, I&A [for Asia], the Security Specialist, I&A will undertake the collection and processing of information & analysis to provide timely security assessments and advice to International SOS’ clients and internal stakeholders, through primarily, but not exclusively, written reports.
The Security Specialist, I&A will be tasked with ensuring client-facing security standing information is up to date, relevant and reflective of the current situation, contributing to security assistance operational planning and readiness tasks by targeted research against specific security information requirements.
The Security Specialist, I&A is expected to collaborate closely with the Content Services professional community of researchers, multimedia specialists and editors to deliver a shared vision of audience-centric and multimedia digital production.
The Security Specialist, I&A will also be tasked with the delivery of high-quality security risk assessments, advice and the coordination of security assistance on a profile and itinerary-specific basis to travellers, international assignees, domestic nationals, and client risk managers, as required by roster and surge requirements. The Security Specialist, I&A will also support on an ad-hoc basis with the delivery of security I&A consulting deliverables, client engagements and contribute to projects relating to functional enhancements, such as the evaluation of collection tools, delivery of escalation matrices etc.
On a rostered basis, the Security Specialist, I&A will provide support to other regions in the identification of, and alerting client and internal stakeholders to, relevant high-impact, time-sensitive security events in those regions.

Key responsibilities

Core Client Support:
•Ensure client awareness of the current security environment in countries in the region(s) through all- source research, processing and analysis in line with the lead security centre priorities.
•Report and escalate security or disruption issues affecting International SOS’ clients in line with reporting guidance and thresholds.
•Ensure standing client-facing security information is up to date and reflective of the current risk environment and International SOS’ analytical and operational position.
•Contribute to the delivery of forward-looking security I&A in support of standing and dynamic priorities.
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Contribute to operational planning and readiness as required by conducting research into specific security-related questions in order to inform International SOS’ operational posture.
•Contribute to ensuring International SOS has a best-in-class security I&A and Assistance operation by participating in projects relating to functional enhancements, such as collection tools and trainings.

•Deliver verbal and written security risk assessments tailored to an organisation or individual’s s profile and itinerary, escalating to senior management as required.

Consulting Delivery & Sales, Marketing Support
•As required, deliver safety and security trainings and workshops as well as engage in client specific security intelligence consultancy tasks as required.
•Support the Sales and Marketing teams in the articulation of International SOS’ services and in providing functional expertise in client facing forums such as webinars
•Support the production of escalation matrices and other consulting deliverables as required.
Personal Development:
•Build an understanding of all current events affecting the regional security environments and learn the best practices in implementing an operational all-source intelligence cycle as well as security risk mitigation, incident response and crisis management planning
•Attend a structured induction programme focusing on developing research and analysis skills in addition to security risk assessments, as well as wider training courses relating to the work of security risk mitigation as agreed with line management.

About you

Required Competencies (Critical behaviours necessary to successfully perform the job)
•Working with People. Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognizes the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates.
•Delivering Results & Meeting Customer Expectations. Focuses on customer needs and satisfaction; Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Works in a systematic, methodical and orderly way; Consistently achieves project goals.
•Following Instructions & Procedures. Can work in line with clear guidance and procedures without need for direct supervision; escalates appropriately for direction; Demonstrates commitment to the organisation; Complies with legal obligations and safety requirements of the role.
•Coping with Pressure & Setbacks. Works productively in a pressurised environment; Keeps emotions under control during difficult situations; Balances the demands of a work life and a personal life; Maintains a positive outlook at work; Handles criticism well and learns from it.
•Writing & Reporting. Writes clearly, succinctly and correctly; Writes convincingly in an engaging and expressive manner; Avoids the unnecessary use of jargon or complicated language; Writes in a well- structured and logical way; Structures information to meet the needs and understanding of the intended audience.
•Analysing. Analyses numerical data, verbal data and all other sources of information; Breaks information into component parts, patterns and relationships; Probes for further information or greater understanding
of a problem; Makes rational judgements from the available information and analysis; Produces workable solutions to a range of problems.

Required Work Experience (Brief description of the job-related experience needed to perform the job)
•Proven experience in security intelligence or related field: military, government, NGO, journalism; relevant academic studies.
Preferred experience:
•Experience in writing to senior management and decision makers.
•International work experience.
•Experience of working in a customer/client focused role.

Required Qualifications (Brief description of the educational background needed to perform the job)
•Undergraduate degree (or relevant professional training) in a field related to security, risk management, international politics or international relations.
•Master’s degree in similar fields an advantage.
Required Languages (Brief description of the language skills needed to perform the job)
•Excellent spoken and written English language.
•Other language proficiency desirable .

Travel / Rotation Requirements (Brief description of any travel or rotation requirements)
•Some travel, sometimes on urgent request.
•Day shift work including occasional overtime based on operational requirements.