Endpoint Security Engineer

Title:                Endpoint Security Engineer
Location:         Sofia, Bulgaria
Job type:         Full-Time Permanent, On-site
Salary:             Negotiable / DOE

About Us
Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town—we support more than 2,500 clients across a wide range of industries. 

Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence. 

At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you.

Job Role
We are looking for a Endpoint Security Engineer to play an important role in our already established Security Operations Centre in Sofia and do management, monitoring, upgrades, policy configurations for endpoint security platforms like CrowdStrike, Trellix, SentinelOne. We are looking for long-term employees with advanced levels of experience in security technologies. This is a fantastic opportunity to take part in a young team of professionals and improve your experience in cyber security field. 

Primary Duties/Responsibilities include:
•    Supports, analyses and troubleshoots escalated issues from lower tier engineers, connected to Endpoint Security products – EDR, DLP, Encryption, HIPS, etc.
•    Incident Management (ensuring all issues are accurately logged, reported and escalated appropriately)
•    Performs health-checks and audits on customers’ security solutions.
•    Performs remote implementations/installations and post-installation tasks for different security solutions.
•    Administrating and maintaining customers’ security products
•    Support of security solutions, product management, upgrades and reporting for both on-prem and cloud solutions. 
•    Recommends and implements security policies and procedures as a result of in depth research of potential harmful threats to the organization's IT infrastructure.
•    Develop technical security standards to support policies including assisting in creating and coordinating security monitoring standards and incident investigation procedures.

Required Skills
•    At least 3 years’ experience in similar roles
•    Hands-on practical experience with endpoint security platforms like Crowdstrike(most important), SentinelOne and Trellix (including management, monitoring, upgrades, policy configurations)
•    Solid understanding of networking fundamentals and the ability to troubleshoot various network-level issues
•    Excellent command of both spoken and written English is a must
•    Good knowledge of major operating system security (Windows, Mac OS, Linux/Unix), mainframe, web server security, and network security
•    Good knowledge of major security systems and functions: Firewalls, IDS/IPS, EDR, SIEM, Incident Response, Threat Prevention, Web/Application Control Filtering, Email Filtering, Netflow Analysis, Endpoint Security, Configuration and Change Management, File Integrity Monitoring, and DLP
•    Experience with identification and eradication of different types of malware 
(Viruses, Rootkits, Spyware, and Trojans) will be considered as a strong advantage.
•    Relevant vendor certifications with any of the below–  Trellix, CrowdStrike, Microsoft Defender, SentinelOne will be considered as a strong advantage 

Working at Integrity360
At Integrity360 we aim to reflect what’s important through the benefits we offer. We survey our people regularly and encourage discussions around these tops so we can understand what really makes a difference. Our benefits priorities are physical, mental, and financial wellbeing.

Mental & Physical wellbeing benefits:
•    Premium private healthcare by Uniqa with extended coverages 
•    Dental coverage, claim up to 400BGN/year
•    Optical coverage, claim up to 100BGN/year
•    Life insurance 
•    MultiSport card fully covered
Financial wellbeing:
We guarantee that every employee will have their pay reviewed at least once every year, if not more regularly. We aim to pay within the market range for all roles and keep pace with inflation on average.
What we offer:
•    Twice yearly salary reviews
Other benefits include:
•    4 days additional annual leave (24 in total). Option to carry over up to 12 days in the next year.
•    Our L&D program, we work with various platforms including Cybrary, Udemy, Preply Pluralsight, HTB ensuring our people are up to date with their industry knowledge and further opportunities to upskill.