Solution Engineering Manager

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

As the Solution Engineering Manager for the Americas, you will lead a dynamic team of solution engineers, focusing on pre-sales, post-sales, and customer success across the Americas region. Your primary responsibility will be to drive technical leadership, strategy, and execution to ensure the successful adoption of OPSWAT’s cybersecurity solutions by our customers. You will work closely with sales leadership, product management, and R&D to influence product direction and ensure alignment with customer needs. 

What You Will Be Doing 

• Leadership & Team Development: 
  • Manage, mentor, and grow a high-performing team of solution engineers across the Americas. 
  • Foster a collaborative and innovative team environment, encouraging continuous learning and development. 
• Technical Strategy & Execution: 
  • Develop and execute a regional technical strategy that aligns with OPSWAT’s global objectives. 
  • Partner with sales leadership to drive revenue growth by ensuring the technical team supports and enhances the sales process. 
  • Collaborate with product management to influence product development based on customer feedback and market trends. 
• Customer Engagement: 
  • Engage with key customers and prospects to understand their technical requirements and business challenges. 
  • Lead technical discussions and presentations, demonstrating OPSWAT's value proposition and technical capabilities. 
  • Oversee the design and implementation of proof of concepts (PoCs) and pilot projects. 
  • Participate in regional and national events driving cybersecurity thought leadership. 
• Stakeholder Collaboration: 
  • Work closely with sales, marketing, and customer success teams to align technical resources and initiatives with business goals. 
  • Collaborate with R&D to provide feedback on product features, functionalities, and enhancements. 
• Market & Industry Awareness: 
  • Stay updated on the latest trends and developments in the cybersecurity industry, particularly related to critical infrastructure protection. 
  • Represent OPSWAT at industry events, conferences, and forums as a thought leader. 

What We Need From You 

• Minimum of 7 years of experience in solution engineering, pre-sales, or a related technical role within the cybersecurity industry. 
• Proven experience in a leadership role, managing teams of solution engineers or technical consultants. 
• Demonstrated success in driving technical strategy and aligning it with sales objectives. 
• Deep understanding of cybersecurity technologies, particularly in areas such as threat prevention, secure file transfer, and critical infrastructure protection. 
• Proficiency in cloud platforms (AWS, Azure, GCP) and on-premise environments. 
• Strong knowledge of network security, data protection, and compliance standards. 
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. 
• Strong problem-solving skills and a customer-centric mindset. 
• Ability to work effectively in a fast-paced, dynamic environment. 
• Bachelor’s degree in Computer Science, Cybersecurity,  or a related field. A master’s degree or relevant certifications (e.g., CISSP, CCSP) is a plus. 

What We Offer

• Competitive salary and performance-based incentives. 
• Comprehensive benefits package, including health, dental, and vision insurance. 
• Opportunities for professional growth and development. 
• A supportive and collaborative work environment. 

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.