Cyber Security Product Coordinator

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers everyday in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Fortinet: Elite VIP Program – one of only 2 in the UK
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio

Telefonica Tech - People at the Core

Job Description

Cyber Security Product Coordinator

Overview:  a pivotal role within our organisation, tasked with managing and coordinating the successful release of our offerings, comprised of vendor products and our services. This role demands a blend of market insight and operational efficiency, ensuring our service offerings are launched in line with the company's vision and customer needs.

Key Responsibilities:

1. Release Coordination and Management:
   • Lead the coordination and release of offerings, aligning with strategic objectives set by the Cyber Security CTO and Head of Offering Management.
   • Serve as the primary point of contact for all stakeholders throughout the offering lifecycle.
   • Oversee the integration of vendor products with our services from concept to market launch.
2. Collaborative Working:
   • Work in tandem with the Cyber Security CTO, strategic working groups, and cross-functional Offering release groups to translate offering visions into actionable plans.
   • Implement Agile methodologies to promote efficient processes and team collaboration.
3. Quality Assurance and Risk Management:
   • Ensure the quality and timeliness of offering releases, meeting stakeholder expectations.
   • Identify and address potential risks in the release process, devising appropriate mitigation strategies.
   • Produce and disseminate regular progress reports, focusing on resource allocation and backlog management.
4. Process Improvement:
   • Continuously seek ways to enhance offering management processes, emphasising Agile methodologies.
   • Lead initiatives to automate and streamline processes, improving team efficiency.
   • Standardise communication across teams for improved clarity and effectiveness.
5. Stakeholder Engagement:
   • Maintain consistent communication with stakeholders, providing regular updates on offering development and release stages.
   • Prepare and present reports and updates to keep stakeholders informed and involved.

Skills and Experience

• Experience in Offering/Product Coordination, Product Ownership, Project Management, or similar roles, ideally in the Cyber Security sectors
• Strong project management skills, proficient in Agile methodologies and tools (e.g., Azure DevOps, Jira, Trello).
• An understanding of Managed and Professional Services is advantageous.
• Exceptional communication and collaboration skills, capable of working effectively with various teams.