Senior Systems Administrator
Tasks
- Engage with customers and follow up
- Ensure quality and productivity
- Escalate unresolved tickets
- Log tickets and follow SOPs
- Maintain troubleshoot Windows servers and workstations
- Manage domain controllers and file servers
- Perform remote troubleshooting
- Perform system administrative support
- Triage customer incidents
- Work second shift and occasional weekends
Perks/Benefits
Skills/Tech-stack
Backup & Recovery | Customer Service | Data Backup | Data backup/recovery | Network Monitoring | Network Troubleshooting | System security | Windows
Education
N/A
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