Senior Global Support Administrator
Redwood City, California, United States
USD 120K-150K Senior-level Full Time
Tasks
- Administer Microsoft 365 services
- Administer ServiceNow
- Assist with PowerShell automation
- Collaborate with regional IT teams
- Coordinate with infrastructure, network, and security teams
- Document desktop procedures
- Follow change management procedures
- Maintain asset records
- Manage endpoint provisioning and onboarding
- Participate in pilot testing and tool deployments
- Perform desktop lifecycle management
- Provide Tier II end-user support
- Support identity and access provisioning
- Support imaging patching deployment
- Support office and remote employee onboarding
- Troubleshoot hardware and software issues
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Atlassian | Azure AD | DocuSign | Egnyte | Endpoint protection | Entra ID | Exchange Online | Hybrid Active Directory | Intune | Jamf | MDM | MacOS | Microsoft 365 | Microsoft Teams | Networking Fundamentals | OneDrive | Powershell | SCIM | SCIM provisioning | SSO | ServiceNow | Simpplr | Smartsheet | VPN | Windows
Education
N/A
Regions
Countries
States
Cities
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