Manager, Identity and Access Management

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The Identity and Access Management Manager (IAM Manager) as an individual contributor plays a vital role within the Information Security team at Gategroup. This position is responsible for overseeing the establishment, development, and maintenance of the company's Identity and Access Management (IAM) program, policies, and systems. Working closely with the Global Director of IT Security and various business units, the IAM Manager will provide leadership in designing and implementing IAM applications and architecture. Additionally, the IAM Manager will offer technical expertise to both business and IT management, aiding in the integration of information security requirements.

This role requires a deep understanding of both technical and policy aspects of IAM and is central to managing risks related to access to information systems and data. The IAM Manager ensures that only authorized individuals can access certain data and systems at the right times and for the right reasons, balancing the need for security with the need for business efficiency.

Through diligent oversight and management of access controls, the IAM Manager plays a pivotal role in preventing unauthorized access to systems and data, thereby safeguarding the company's assets and reputation, reducing the risk of security breaches, and enhancing overall organizational performance.

Main Duties and Responsibilities

• Develop, implement, and oversee a comprehensive identity and access management (IAM) strategy, program, and framework.
• Provides management status reporting to include accomplishments, plans for upcoming activities and overall completion status on a regular basis ensuring all milestones and deliverables are achieved within communicated deadlines.
• Act as a subject matter expert on all IAM disciplines including identity governance and administration (IGA), Access Management (SSO, MFA, Auth protocol OpenID connect…), Privilege Access Management and Privilege Identity Management. He will stay abreast of new technologies and trends in the field.
• Ensure compliance with all relevant regulations and standards pertaining to user access and data protection.
• Conduct regular access audits and ensure remediation of any issues uncovered.
• Work closely with IT security to align IAM with the overall security posture of the organization.
• Whenever needed, manage the administration of user accounts, permissions, and access rights across various platforms and applications.
• Lead, train, and mentor IAM staff and related personnel within the IT department.
• Collaborate with HR, compliance, and other departments to ensure seamless onboarding and offboarding of employees in relation to access rights.
• Respond to and resolve identity and access-related incidents and enhance controls to prevent future occurrences.
• Liaise with vendors and third parties regarding IAM tools and services.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively across various departments and lead cross-functional projects.

Education

• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or related field.

Work Experience

• Minimum of 5 years of experience in an IAM role with a strong understanding of IAM principles, technologies, and best practices.
• Proficiency with IAM software tools and platforms (e.g., Okta, SailPoint, Microsoft Azure AD).
• Experience with automation of IAM tasks, role-based access control (RBAC), and multi-factor authentication (MFA) methodologies.

Technical Skills

• Professional certifications in one or more public cloud platforms such as AWS, Azure, GCP
• Professional certifications such as CISSP, CISM, or relevant SANS GIAC certifications are highly desirable.

Language / Communication Skills

• Excellent English skills.
• Any other major language preferred, but not required.

If you want to be part of a team that helps make travel and culinary memories, join us!