VSOC Manager

Company Description

About Sibylline

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high-profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

Job Description

About the Role

We are looking for an Intelligence Manager to join us in an embedded role for a virtual 24/7 security operations centre (VSOC), working remotely in the UK and reporting to the Head of Global Intelligence. The VSOC Manager will direct a 24/7 team of analysts as part of a tight-knit operation providing actionable intelligence and advice to a broad range of Sibylline Clients. 

You will manage the process for gathering timely and accurate information/intelligence on threats and risks to the client and its users globally. 

You will be managed by the Head of Global Intelligence. Full support and guidance will be provided from our head office, including training and professional development.  

This is a Monday to Friday role, working core business hours however, given the nature of the role, there will be the occasional need to work on weekends and holidays as required. Therefore, flexibility and adaptability to changing needs of the work schedule and shift workload is required. 

Responsibilities  

• Support the growth of the intelligence function within the client company by working in collaboration with the Head of Global Intelligence and other Global Intelligence Team (GIT) management to develop and innovate assessment techniques and SOPs

• Work with Head of Global Intelligence, Sibylline’s Relationship Branch and Marketing functions to develop and refine in-house service offering

• Supervise the team’s monitoring of open source, social media and vendor feeds for security risks and threats

• Quality control of incident alerts and a suite of analytical reports, client projects and technical products that are timely, credible, and provide actionable insight to internal stakeholders

• Provide thought leadership for internal stakeholders during ongoing incidents, senior management updates and crisis management briefings

• Display creative thinking and consulting skills to deliver a continually improving service for the client, supporting the global business

• Be an effective leader of a small team, focused on the delivery of lean, high-impact services

• Take charge of shift scheduling and oversee SOPs for threat triaging and incident management; 

• Work with Embedded operations on short term surge projects, coordinating the deployment of VSOC analysts to specific client projects; 

• Provide training, mentorship and supervision for team members; 

• Work with Global Intelligence Team Requirements to assist cross function project work and that ongoing client requirements are met. 

Requirements 

• Bachelor’s degree in Security Studies, International Relations or related field

• Experience running and managing a 24/7 GSOC/VSOC function

• Knowledge of global politics, security, criminal and governance issues

• At least 3-5+ years of relevant experience in private sector security, corporate intelligence and/or geopolitical analysis

• Exposure to tactical and operational security work, strong analysis skills, with the ability to skilfully conceptualise and synthesise disparate information

• Adept at conceptualising strategic direction (in consultation with GIT leadership) and developing the service offering

• Cross-functional experience within an intelligence environment

• Fluency in English (both written and verbal)

• Ability to manipulate and visualise data, using advanced research skills 

• Ability to rapidly digest, evaluate and “sift” large quantities of information

• A visionary mindset, with the ability to inspire others through expert guidance 

• Ability to quickly determine how security events and crises impact business operations

• Analytical flair: the ability to provide rigorous, creative insight into complex situations

• Able to work in both individual and team environments

• Excellent attention to detail

• High level of competency with MS Office and Google Workspace tools. 

Preferred  

• Advanced (Master’s or above) degree in a relevant subject; 

• Foreign language skills; 

• Experience with mass notification systems, analytical software or OSINT tools including Dataminr, Navigator etc.    

• Management experience within an intelligence service provider 

Interview process: 

• Initial call with our Talent Acquisition team member
• Timed written assessment (arranged at the time that suits you) to test writing and analytical capability
• Panel interview with some of the team members and hiring managers at Sibylline