Forensics Specialist

Reporting to the Chapter Lead, Fraud Investigations , the role holder is responsible for carrying out Fraud Investigations, Fraud Risk assessments, Complex data analysis, Systems Forensic acquisitions & analysis, Professional report writing, expert witness in court, respond to fraud related court cases filed against safaricom and manage customer fraud related escalations.

Risk Analysis, and Audit 

• Proactively conduct Fraud Reviews in critical or high fraud risk areas across the business.
• Able to develop workflows for new and existing data.
• Highly proficient in data analysis using multiple toolsets.
• Can set and review acceptable risk thresholds in partnership with business
• Identifies and assesses risk within business projects and proposed change to processes and systems and understand the resource costs to address potential risks
• Evaluates existing controls and implements improvements that reduce residual risk 

Forensic reviews and Investigations

• Able to Lead/undertake fraud investigations of cases assigned.
• Able to generate and report insights arising out of investigations.
• Able to prepare and respond to fraud cases filed against Safaricom in court.
• Can represent Safaricom before court on fraud related matters.
• Propose recommendations to improve control weaknesses identified during investigations.
• Follow up on implementation of Fraud investigations controls recoemmendation.
• Up to date on latest forensics trends and certifications
• Can apply Criminal law, Penal code, Kenya Information and Communications ACT & The Computer Misuse and Cybercrimes ACT during investigations to prepare proper evidence files that can be used for litigation process
• Posses fraud management certification like CFE and can use the principles to carry out complex investigations
• Able to manage and strengthen bonds with Law Enforcement Agencies, Criminal/Civil Justice system, Prosecutions agency and other Industry & non-industry players to enhance co-operation on mutually beneficial information, fraud investigations, asset tracing & recovery etc.
• Able to maintain a close working relationship between Legal and regulatory departments.
• Manage a robust and risk-based intelligence-gathering network in all areas of business.
• Able to conduct digital Forensic acquisition and analysis investigations.

Data analytics and Mining

• Proficient in data mining using multiple toolsets from different platforms including big data and cloud.
• Ability to do broad analytics using a variety of analytical tools across multiple environments
• Can define short term analytical roadmap for emerging fraud trends.
• Ability to track RCA for complex frauds to failure point using analytics
• Ability to setup multi-source rules smart rules and insights 
• Ability to create probe rules for future emerging risks
• Ability to lead squads

Automation, reporting and tooling

• Understanding of fraud risk landscape for GSM/MPESA frauds.
• Can identify opportunities in collaboration with Stakeholders to minimize manual handshakes of data and reports
• Engagement with Data science and big data teams to solve complex fraud investigations.
• Defines Reporting Automation Roadmap aligned with stakeholders.
• Consistently delivers high quality self-service & automated solutions
• Ability to design performance metrics for automated controls
• Ability to quickly and efficiently identify performance gaps in automated controls and implement fixes
• Internationally recognized certification in Software Development
• Can develop complex smart rules to automate fraud controls
• Can develop AI/ML models for automated investigations

 

• Bachelor's degree in a Business or Computing related discipline.
• Certification in a fraud related discipline, in particular a Certified Fraud Examiner (CFE).
• Certification in Digital forensics.
• 5 years experience in Data analysis.
• Atleast years of proven hands on fraud management experience in M-PESA systems environment and knowledge of GSM network, infrastructure and ecosystem.
• Good knowledge of GSM network business models and processes;
• A conceptual thinker able to work independently, with ability to wade through data and arrive at conclusions
• Good communication skills - written and verbal - to succinctly present findings and communicate with a variety business partners;

 

How to Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
 

We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.