Manager, Falcon Complete (Remote, GBR)
GBR Remote, United Kingdom
R
GBP 62K-70K (estimate) Mid-level Full Time
Tasks
- Coach and develop technical analysts
- Coordinate projects and service enhancements
- Handle incident remediation
- Liaise with internal stakeholders and external customers
- Maintain and improve internal service processes
- Manage operational reporting and performance metrics
- Manage security operations team
- Oversee incident response investigation and resolution
- Provide customer service for managed security service
Perks/Benefits
- Employee networks
- Great Place to Work certification
- Hybrid working models
- Paid adoption leave
- Paid parental leave
- Paid vacation and holidays
- Physical and mental wellness programs
- Professional development opportunities
- Volunteer opportunities
Skills/Tech-stack
Access Management | Cloud Security | Communication | Customer Service | Digital forensics | Forensic analysis | IT Service Management | IT service | ITIL | Identity and Access Management | Identity and access | Incident Management | Incident Response | Linux | Malware analysis | Network Architecture | Network Forensics | Patch Management | Project Management | Security Incident Management | Security incident | Security operations | Service Management | Threat detection | Vulnerability Management | Windows
Education
N/A
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