System Technologist Team Lead
British Columbia,CAN Offsite
Applications have closed
Motorola Solutions
Motorola Solutions is a leader in mission-critical communications products, solutions & services for communities & businesses. Learn more!Company Overview
At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.
Aperçu de l’entreprise
Chez Motorola Solutions, nous sommes guidés par un objectif commun: aider les gens à donner le meilleur d’eux-mêmes dans les moments les plus importants - et nous sommes à la hauteur de notre engagement en créant des solutions sécurisées. Parce que les gens ne peuvent donner le meilleur d’eux-mêmes que lorsqu’ils se sentent en sécurité et qu’ils le sont. Nous créons des solutions sécurisées en développant les meilleures technologies intégrées à travers les écosystèmes de sûreté et de sécurité. Qu’il s’agisse d’appareils et de réseaux de communications essentiels, d’une sécurité vidéo et d’un contrôle d’accès basés sur l’IA ou d’une capacité d’unir la voix, vidéo et les données dans un seul centre de commandement. Nous créons des solutions sécurisées en connectant les agences de sécurité publique et les entreprises, permettant ainsi une collaboration essentielle entre les personnes qui ont besoin d’aide et les personnes pouvant aider. Le travail que nous accomplissons ici est primordial.
Department Overview
At Motorola Solutions, we prioritize safety and develop, design and create cutting-edge technological ecosystems to create safer communities, schools, hospitals, and businesses. Our solutions unify voice, video, and data, enabling collaboration between public safety agencies and enterprises. We develop cutting-edge technologies for the safety and security ecosystem. Our critical communications systems perform in harsh conditions, keeping people connected. Our AI-powered video security focuses attention when action is needed. Command center technologies unify voice, video, and data for faster and more accurate decision-making. Our managed and support services ensure technology remains secure, optimized, and up to date. By connecting public safety agencies and enterprises, we facilitate collaboration to connect those in need with those who can help. We offer critical communications systems, AI-powered video security, command center software, and managed services to ensure secure and optimized technology. Safety is the foundation of everything we care about. Our solutions enable collaboration, information flow, and improved performance to protect lives and create a better world.
Job Description
We are seeking a highly skilled and experienced System Technologist Team Lead to join our Pro Services team. In this role, you will be responsible for leading a team of System Technologists and providing technical expertise in Video, Card Access, Radio, IT Networking, Cyber Security, Active Directory, and Cloud Infrastructure Domains and radio infrastructure.
As the System Technologist Team Lead, you will be responsible for leading the team in the implementation and remediation of Video, Card Access, and Radio Systems. The System Technologist Team Lead will also be responsible for overseeing and managing the installation, configuration, troubleshooting, and maintenance of wired communications systems, including LAN and WAN. As well, overseeing the installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
In addition to technical expertise, you must have strong self-management skills and "people" skills to work closely with our customers and subcontractor community, as well as our Sales, Engineering, Project Management, and Customer Service teams. You will be responsible for gathering client needs and objectives, both technical and operational, and translating them into detailed requirements. You will play a key role in the implementation process, planning, execution, and solution acceptance by the client. You will also be responsible for ensuring successful pre-production client acceptance testing for quality assurance.
System Technologist Team Lead Responsibilities:
Lead a team of System Technologists
Provide technical expertise in Video, Card Access, IT Networking, Cyber Security, Active Directory, and Cloud Infrastructure Domains and radio infrastructure
Provide technical guidance and support to team members, ensuring that projects are executed efficiently and effectively.
Oversee the installation, configuration, troubleshooting, and maintenance of wired communications systems, including LAN and WAN
Lead the implementation of Video, Card Access, and Radio Systems
Oversee the installation of server hardware/OS and software infrastructure and troubleshoot system/application related issues
Work closely with customers, subcontractors, and internal teams to gather client needs and objectives and translate them into detailed requirements
Contribute to the planning, execution, and solution acceptance process
Ensure successful pre-production client acceptance testing for quality assurance
Self-manage and perform duties at a distance from direct supervision
Collaborate with internal teams, including Sales, Engineering, Project Management, and Customer Service, to gather client needs and objectives, and translate them into detailed requirements.
Ensure the successful installation and configuration of video, card access, and radio systems.
Lead the installation of server hardware/OS and software infrastructure, and troubleshoot issues to resolve system/application related problems.
Manage computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges.
Conduct pre-production client acceptance testing to ensure quality assurance.
Maintain strong relationships with Motorola's customers and subcontractor community, and act as a point of contact for any technical or operational issues.
Stay updated with the latest industry trends and technologies, and provide recommendations for system improvements and enhancements.
Utilize proficiency in MS Word, MS Excel, and Google Workspace applications to generate reports and documentation.
Candidate Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven technical experience with communication systems
Strong technical knowledge of Video, Access Control, IT Networking, Cyber Security, Active Directory, and Cloud infrastructure domains.
Experience in the installation, configuration, troubleshooting, and maintenance of wired communications systems, including LAN and WAN.
Proficiency in the implementation of video, card access, and radio systems.
Expertise in the installation of server hardware/OS and software infrastructure, and troubleshooting system/application related issues.
Skilled in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges.
Exceptional self-management skills and ability to work effectively with a diverse team.
Excellent communication and interpersonal skills to collaborate with clients, subcontractors, and internal teams.
Strong problem-solving and analytical abilities.
Proficient in MS Word, MS Excel, and Google Workspace applications.
#LI-CC1
Basic Requirements
Bachelor's Degree OR 3+ years of experience with one or more of the following: Video, Access control, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience, LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment.
Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.
Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.
Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.
Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Si vous avez besoin de mesures d’adaptation, svp nous faire parvenir un courriel à ohr@motorolasolutions.com.
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
Tags: Active Directory Cloud Computer Science Firewalls
Perks/benefits: Relocation support
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