System Engineer

Title: System Engineer

Location: Poznan

Reports to: IT Engineering Manager

We are looking for a highly motivated and experienced System Engineer to join our dynamic IT Engineering team. You will play a key role in planning, researching, designing, implementing, and managing our IT stack, ensuring high availability, security, and performance for our end users.

We are looking for someone who is a self-starter with the right experience to manage our technology stack and is motivated to learn new technologies.

About the IT Engineering Team:

• Our passionate, collaborative team is dedicated to building and maintaining a secure, reliable, and high-performing IT infrastructure.
• We work closely with other departments to understand their needs and implement solutions to improve productivity and efficiency.
• We're constantly innovating and adopting new technologies to stay ahead of the curve and deliver our users the best possible IT experience.
• We believe in open communication, knowledge sharing, and continuous learning.

Our Tech Stack:

We leverage best-in-class tools for secure access, seamless collaboration, and efficient workflows, including Okta, Google Workspace, Slack, Workato, 1Password, VMware vSphere, Kandji, WorkspaceONE, Jira, Confluence, and industry-leading networking solutions from Juniper and Palo Alto Networks.

What you’ll do

Innovation and Design:

• Lead technical projects, research solutions for new business needs and operational improvements, and perform proof-of-concepts.
• Design, implement, and optimize SaaS applications, infrastructure components, and automation solutions.
• Contribute to the definition and evolution of the IT technology stack.

Operate and Maintain:

• Proactively monitor and manage the health and performance of infrastructure components, applications, and services.
• Troubleshoot and resolve complex technical issues, escalating as needed.
• Ensure adherence to IT policies, security best practices, and regulatory compliance.

Automate and Improve:

• Develop and implement automation scripts to improve operational efficiency and reduce manual tasks.
• Identify opportunities for process improvement and propose solutions for optimizing the IT environment.
• Share knowledge and expertise through technical documentation and training sessions.

Collaborate and Lead:

• Work effectively with other engineers, project managers, and stakeholders to achieve project goals.
• Lead small teams, initiatives, or projects as needed.
• Foster a collaborative and results-oriented culture within the IT team.

What you’ll bring

• Experience as an Infrastructure or Systems Engineer in an enterprise IT or Infrastructure Engineering environment.

Proficiency in:

• Operating systems (Windows, macOS, Linux)
• Virtualization (VMware, Nutanix, Hyper-V)
• Cloud computing (AWS, Azure, GCP)
• SSO and Identity and Access Management (IAM): Okta, Jumpcloud
• Scripting languages (Python, Bash, Powershell)
• Backup and Disaster Recovery practices
• High Availability concepts
• Networking concepts (DNS, DHCP,  VLANs, Routing)
• Documentation and reporting practices
• Excellent problem-solving, analytical, and troubleshooting skills
• Incident, change, problem, and service Management methodologies
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Proactive and self-motivated with a drive to learn and adapt to new technologies

Good to have

• Experience with containerization technologies (Docker, Kubernetes)
• Knowledge of infrastructure as code (Terraform, Ansible)
• Collaboration tools (Google Workspace, Slack)
• Endpoint Management Platforms: Kandji, WorkspaceONE, Intune
• Technical certifications (CCNP, CISSP, VCP)
• Knowledge of network protocols such as HTTP, HTTPS, SNMP, SMTP and experience in operating network switches, configuring firewall policies, tunneling, and routing

How we’ll support you

• We believe in fostering an environment that empowers decision-making at all levels. 
• We prioritize treating every team member with respect and promote open and constructive feedback, ensuring a culture of trust and transparency
• We encourage learning through experimentation and provide a safe space for everyone to learn from their experiences
• Our managers are dedicated to facilitating career growth and creating an environment that attracts and supports talented individuals.

What we bring to the table

• A fast-growing company environment, which also means huge personal growth potential and new, challenging projects to work on;
• Support in adapting to the privacy and security industry and learning how to make the most of it;
• Constant training, both in using tools and assimilating new knowledge;
• Positive employee experience (online/indoor/outdoor events, social responsibility activities, etc.)
• Wide range of benefits (life insurance, private medical insurance, private pension)
• A supportive and inclusive team, a pleasant working environment.

Benefits

Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.

Before you apply

• At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
• Please upload your resume as a PDF and do not include any salary or compensation information in it.

ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.

Please note that all offers are subject to reference checks from one or more of your former managers/colleagues. For your current manager, we understand that every company has distinct HR practices, and will only speak with them at a mutually agreed-upon time that works for you.

Benefits

Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.

Before you apply

• At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
• Please upload your resume as a PDF and do not include any salary or compensation information in it.

ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.

Please note that all offers are subject to reference checks from one or more of your former managers/colleagues. For your current manager, we understand that every company has distinct HR practices, and will only speak with them at a mutually agreed-upon time that works for you.