Patching System Administrator
Tasks
- Analyze incident tickets and requirements
- Conduct root cause analysis
- Configure desktop applications and user profiles
- Coordinate with cyber security to mitigate security risks
- Create technical findings feedback and resolution reports
- Develop solutions for complex technical issues
- Distinguish user issues from enterprise wide issues
- Handle service inquiries and problems
- Manage patch deployments and uninstall reinstall patches
- Mentor and train IT operations center personnel
- Perform workstation imaging
- Provide 24 7 365 IT operations support
- Remediate system issues via remote endpoint access
- Review logs and identify issue trends
- Support IT systems implementation troubleshooting and maintenance
- Support package deployments and patch incompatibilities
- Troubleshoot SCCM MECM agent installation issues
- Troubleshoot Windows desktop operating systems
- Update operations and maintenance documentation
Perks/Benefits
Skills/Tech-stack
Active Directory | Cause analysis | Distribution Points | Endpoint Management | IT Service Management | IT service | Incident Management | Microsoft MECM | Microsoft SCCM | Operating System | Operating system deployment | Patch Management | Powershell | Remote troubleshooting | Root Cause Analysis | Root cause | SCCM Collections | SCCM Distribution Points | Scripting | Service Management | ServiceNow | System Deployment | Windows | Windows Imaging
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | High School Diploma | Master of Science
Roles
Administrator | IT | IT Support | IT Support Specialist | Specialist | Support Specialist | System Administrator
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