IT Support Administrator (all genders) - Vietnam based
Tasks
- Administer Active Directory
- Administer Microsoft Entra ID
- Deploy office IT equipment
- Handle incident escalations
- Maintain IT documentation
- Manage Microsoft 365 services
- Manage endpoint security
- Manage user onboarding and offboarding
- Participate in system upgrades and rollouts
- Perform patching and compliance using Intune
- Perform root cause analysis
- Provide level 2 technical support
- Reduce recurring issues
- Support LAN and WAN troubleshooting
- Support VPN access
- Support users onsite and remotely
- Troubleshoot Wi-Fi connectivity
- Troubleshoot connectivity issues
- Troubleshoot hardware and software issues
- Troubleshoot operating system issues
Perks/Benefits
- English classes
- Hybrid working
- Learning budget
- Long-term service rewards
- Meal allowance
- Mentoring
- Paid leave
- Parking allowance
- Private health insurance
- Udemy access
Skills/Tech-stack
Active Directory | Cause analysis | DHCP | DNS | Endpoint Security | Entra ID | ITIL | Intune | LAN | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | Microsoft Outlook | Microsoft Teams | OneDrive | Powershell | Root Cause Analysis | Root cause | SharePoint | System Upgrades | TCPIP | Ticketing systems | VPN | WAN | Wi-Fi | Windows
Education
N/A
Roles
Administrator | IT | IT Support | IT Support Administrator | Support Administrator
Regions
Countries
States
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