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Chargé d'exploitation IT F/H

Castelnau-le-Lez, France R

EUR 34K-37K (estimate) Mid-level Full Time

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Found 1d ago

Tasks

Administer IT infrastructure
Analyze data to identify improvement areas
Assist users with devices and software
Build and maintain dashboards with Power BI
Coordinate vendor interventions according to SLA
Diagnose and resolve IT incidents level 1 and level 2
Document procedures and best practices
Ensure tool maintenance and availability
Maintain support procedures and improve them
Manage Microsoft 365 environments
Manage ticketing tool and SLA
Manage user access and security
Manage user onboarding and offboarding
Participate in cross IT projects
Supervise IT systems
Track support and IT service performance

Perks/Benefits

Skills/Tech-stack

Access Management | Azure Entra | Azure Entra ID | Cybersecurity | ETL | Entra ID | Firewall | IT Service Management | IT service | LAN | MTR | Microsoft 365 | Microsoft Teams | OneDrive | Power BI | Power Query | SLA | Service Management | SharePoint | Ticketing systems | User Access Management | User access | VPN | WAN | Windows

Education

Bachelor of Engineering | Bachelor of Science | Master of Science

Roles

IT | IT Operations Specialist | IT Support | IT Support Specialist | Operations Specialist | Specialist | Support Specialist

Regions

Countries

States

Cities

Castelnau-le-Lez, Occitanie, FR

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