Cyber Security Engineer, Desktop SSO

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 39 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 70 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

Summary:

The Cyber Solutions Engineering (CSE) team within the Cybersecurity Risk Management (CSRM) department ensures successful delivery and operations of critical security controls across the CHS Enterprise. As a Cyber Security Engineer, Desktop SSO, in the Identity Services team for the Cyber Security Risk Management (CSRM) organization, you will will work closely with the various departments including but not limited to Hospital IT teams and other corporate IT teams, to ensure a highly available Desktop SSO solution to support Hospital operations. 

You should have broad theoretical knowledge, such as knowledge gained through post-secondary education or certification-related training, as well as some professional experience in cyber security or information technology. You are expected to have practical knowledge in the responsibilities listed below, gained through both education and work experience. You can be trusted to work independently with general supervision, and can tackle difficult problems. 

Essential Duties and Responsibilities:

• Design, implement, document, and assist in the maintenance of Desktop SSO (ExactAccess/HealthCast) solutions.
• Prioritize tasks and ensure that issues are fully resolved in a timely manner.
• Develop, implement, perform, and document periodic system upgrades to ExactAccess/HealthCast infrastructure.
• Work with departments and key stakeholders to create and maintain local ExactAccess/HealthCast environments to ensure high availability in support of hospital personnel.
• Identify problems or inefficiencies in current processes and suggest modifications.
• Develop Desktop SSO integrations as required to support local hospital use cases.
• Create easily understood, useful documentation for processes and solutions to be used by team members and end users.
• Provide guidance to local IT resources to support local environments for the fastest path to resolving ExactAccess/HealthCast issues. Provide SME level support as needed.

 
Qualifications:

• Required Education: High School diploma
• Preferred Education: Associate’s or Bachelor’s Degree in Cyber Security, Computer Science, Information Systems (or other related field), equivalent certifications, or equivalent work experience.
• Required Experience:
  • Duration:
    • 2+ years of Identity & Access Management Technology
  • Activities:
    • Experience in ExactAccess/HealthCast or other Desktop SSO products (Imprivata OneSign, Caradigm Vergence).
    • Worked in process-driven structured environments, and participated in process optimization activities.
  • Competencies:
    • Strong problem solving and troubleshooting abilities.
    • Effective communication of technical concepts to a non-technical audience
    • Excellent written and verbal communication skills
    • Good time management and prioritization capabilities.
    • Motivation for growth and self-improvement.
    • Ability and desire to do thorough, high-quality work.
• Preferred Experience:
  • Technologies:
    • ServiceNow
    • Active Directory
    • ExactAccess (HealthCast), Imprivata OneSign, Caradigm Vergence
    • Scripting/Programming
    • Software Administration
    • Identity Management
• Required License/Registration/Certification: None
• Computer Skills Required:
  • Experience working in a Windows environment
  • Windows Server Administration

Physical Demands:
In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below:

• The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
• The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
• The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.