Senior Engineering Manager, Threat Mitigation and Risk Experience

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

We are seeking a Senior Engineering Manager to lead our Threat Mitigation and Risk Experience team. In this role, you will guide a team of engineers to investigate and mitigate various risk and fraud vectors that threaten our marketplace.  

This is a full-time position reporting to the Director of Engineering, Risk. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

This role requires your presence in Etsy’s Dublin office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of our Dublin office, may be the first to be considered. Learn more details about our  work modes and workplace safety policies here.

What’s this team like at Etsy?

• Risk Experience’s mission is to mitigate risk by closing various experience gaps prone to exploitation within the buyer and seller journey. This team is focussed on adding friction to the buyer and user seller journey through user experience changes. Most members of the team are based in Dublin

• Threat Mitigation’s mission is to investigate and mitigate various risk and fraud vectors that threaten our marketplace. This team is a reactive team that works closely with risk operations and risk analytics to tackle ongoing threats. Members on this team are located on the USA East Coast

What does the day-to-day look like?

• You will lead our team of 6 full-stack engineers

• You will set both our overall strategy and our near term priorities

• You will define the goals of the team and be responsible for communicating its impact to both technical and business collaborators

• This is a “front line” management position. You will actively participate in our team’s day to day work, from coordinating the regular sprint meetings to prioritizing external requests and incidents

• You will serve as a coach, mentor, and advocate for the engineers on the team

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• You have experience working in the Risk & Fraud domain, preferably in an e-commerce setting 

• You have worked or led teams that handle reactive, interrupt driven work

• You have experience adding friction to websites and mobile apps to deter fraudsters while balancing the needs of legitimate users

• You have the ability to make decisions in the face of ambiguous or changing priorities and goals

• You have a track record of using communications, facilitation, and active listening skills to foster a collaborative and inclusive culture on your team

• You are able to be flexible with your work hours so you can effectively collaborate with team members spanning Ireland, US East Coast, and US West Coast time zones

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.