Sr. IT Compliance Analyst

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

Our IT Mission: We leverage technology and best practices to provide world-class business application and user support across Vonage’s global organization. We partner with the business to understand their current and future needs, define, develop, deliver and maintain business systems, data management/storage, network systems and desktop support. We integrate business requirements with technology alternatives, taking into consideration business criticality, timing and cost implications. We apply creativity and state-of-the-art technical understanding to ensure our systems provide business, team and individual value.

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Why this role matters:

This role will support a larger critical initiative for the organization. The Vonage Information Security  organization drives Security, Privacy, Trust, and Compliance by design across the entire organization. In this role the individual will have a comprehensive understanding of IT process and controls, which will support Vonage in the management of our regulatory requirements and obligations. As a Sr IT Compliance Analyst, the candidate is expected to successfully manage complex, multi-tiered tasks and projects that require the interaction of multiple teams across the organization.

Where you will work:

Flex Worker - You will have home based days, but can be required to commute to the office for collaboration, customer meetings and presentations up to 3 days a week (exact days to be agreed with your line manager). The address of the office you will be commuting to is Bell Works 101 Crawfords Corner Road Suite 2416, 4th Floor, Building #2 Holmdel, NJ 07733

What you will do:

• Participate as a core member of critical security and compliance projects requiring partnership with members across Security, IT, Engineering, and Compliance teams.
• Help guarantee strong compliance discipline through driving repeatability in all aspects of  business operations through  process improvements and automation
• Perform risk assessment of control environment and identify compliance gaps
• Communicate compliance gaps to leadership in a timely manner
• Develop remediation and mitigation strategies for any identified compliance gaps
• Perform data analysis in support of compliance requirements (log review, exception reports, user access reviews, etc)
• Manage and maintain documentation to support compliance initiatives
• Create process documentation for controls implemented to support compliance initiatives
• Perform periodic assessments of controls implemented to support compliance initiatives
• Execute manual monitoring controls to support compliance as needed
• Interface with auditors (internal and external) and IT to support audit requests as needed
• Maintain a strong understanding of global regulations for IT compliance, data privacy, and vendor management.
• Exhibit strong communication, collaboration and conflict management skills to establish and maintain relationships with IT, business functions, customers, and 3rd parties
• Recognized SME with ability to apply knowledge and influence other functions regarding best practices

What you will bring:

Required

• Bachelor’s degree in Computer Science, Information Systems or equivalent combination of education, certification, and experience required
• Minimum 5-7 years experience in IT Audit or IT Compliance
• Experience performing data analysis in support of compliance requirements
• Experience assessing risks and developing remediation/mitigation strategies

Desirable

• Security and/or Audit Certifications
• Broad technical knowledge across multiple IT platforms and processes
• Ability to educate, follow up, and influence stakeholders to maintain compliance requirements
• Strong interpersonal and communication skills

How you will benefit:

• Medical, Vision, and Dental Coverage
• Health Savings Account (HSA)
• Income Protection
• Maternity & Paternity Leave
• 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options
• Unlimited Discretionary Time Off
• Three Paid Volunteer Days a Year
• Tuition Reimbursement
• Voluntary Legal Plan
• Optum Employee Assistance Program
• Discount on Auto, Home & Pet Insurance

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.