Cyber Security Analyst

Company Description

We are looking for a responsible and dedicated Cyber Security Analyst experienced in JavaScript and SQL. 

In this role, you will be responsible for Tier 2 support, working side by side with global customers and providing quick responses and resolutions. 

Work schedule: from Tuesday to Saturday, 9 hours per day 

CUSTOMER

HUMAN was founded in 2012 in Brooklyn. Our humble beginnings led to creating the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bot attacks, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms.

PROJECT

You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission.

Job Description

• Support customers (Tier 2) in real-time and provide professional technical responses 

• Analyze customer traffic to identify undetected threats and false detections using mostly ElasticSearch and BigQuery (SQL) 

• Work side by side with customers providing insightful incident reports 

• Communicate with global customers and provide quick responses and resolutions 

• Work cross-functionally with RnD and Research teams to optimize HUMAN’s ability to detect and mitigate real-time cyber attacks 

• Design, plan, and implement projects and automation for internal use 

• Hold shifts as part of the job (including weekend shifts)

Qualifications

• Fluent English, excellent customer-facing and communication skills  

• Analytical mindset and data-driven decision making 

• Passionate about data, security, and customer services 

• Hands-on experience (1+ year) with analysis of large and complex data sets (data manipulation, statistical analysis, conclusions, etc.) 

• Knowledge of web architecture and protocols (CDN, HTML, DOM, JS, HTTP, HTTPS, IPv4/v6, etc.) 

• Understanding of the cybersecurity threat landscape 

• SQL and JavaScript or Python Proficiency 

• B.A/B.S in related domains