Security Incident Manager

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 800 people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.
We’re looking for an information security practitioner and implementer to work in role of Pipedrive Security Incident Manager. You will be responsible for managing the life-cycle of security and privacy incidents to ensure timely resolution and to protect Pipedrive customers. As part of this role you will be challenging the status quo and proposing new and effective ways of operation to improve organizational security posture. If you can see yourself in this role, get in touch, we’d love to meet you!

Your new adventure:

• As Incident Manager
- Serve as the initial point of contact for all security and privacy incidents.- Coordinate with cross-functional teams to expedite the resolution of incidents- Ensure all incidents are logged and documented according to standard procedures- Facilitate post-incident reviews and capture key learnings for future preventive measures- Liaise with stakeholders to communicate incident status, progress, and resolution- Prepare and distribute incident reports to senior management
• Work closely with Information Security Risk Officer to provide input the Pipedrive Risk Management Program and with Business
• Continuity Program Manager to provide input the Pipedrive Business Continuity Program
• Contribute technical expertise to risk analysis and the development of mitigative controls
• Work with different teams and functions within the Information Security department and support them in your field of responsibility and competence

Does this sound like you?

• Solid understanding of Information Security in general, incident management, privacy and cloud technologies
• Team player and comfortable working cross-functionally in an agile environment
• A strategic thinker who can translate the big picture into smaller tactical projects
• Able to communicate well with both technical and non-technical stakeholders
• Bachelor’s degree in IT, information security or a similar field

It would be a plus if you have some of the following:

• Field-related certifications (CISSP, CISM, CEH, ...)
• Interest in quantitative cybersecurity risk analysis

Why Pipedrive?

• A value-driven work environment where people come first 
• A lively bunch of colleagues from over 50 different countries, with offices in Prague, Tallinn, Tartu, Lisbon, London, Dublin, New York, Florida, Riga and Berlin
• A team serious about getting things done while not taking ourselves too seriously
• Freedom to execute your ideas with a passionate and motivated team supporting you
• A place in our new and custom-designed Prague office (free sauna included)
• Flexible working hours as long as you’re there for your team members
• Lots of room for personal and career development with internal and external training opportunities
• Competitive salary including all the benefits you’d expect from a great employer (25 days of vacation + 5 health days per year, private medical care, meal allowance for each workday in the Prague office, a monthly contribution for sports, books,  and entertainment via the Benefitka card, 365-day Prague public transport ticket, paid sick leave days, retirement fund savings and extra vacation days as a tenure benefit) 

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.
#LI-Hybrid#LI-LR2

We’re on the lookout for an Security Incident Manager to manage the life-cycle of security and privacy incidents.
If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.