Customer Engineer, Google Cloud Security

Join SADA as a Customer Engineer, Google Cloud Security

Your Mission 

Join our team as a Customer Engineer at SADA and play a pivotal role in guiding clients through their journey with Google Cloud services. As a Customer Engineer, you will collaborate closely with architects, engineers, and sales teams to design, prototype, and advocate for Google Cloud solutions. Your mission will be to partner directly with clients, Google teams, and sales representatives to qualify opportunities, craft proposals, and ensure the successful execution of contracts and engineering initiatives.

Work collaboratively with architects and engineers to design, prototype, and inspire clients with Google Cloud services. Partner with sales teams, Google, and clients to qualify engagements, create robust proposals, and deliver contracts for successful execution. Be hands-on, conduct experiments, and build prototypes to validate solutions and build client confidence.

Pathway to Success:

#BeAChangeAgent: You think out in front of our delivery organization, meeting with the spectrum of internal stakeholders and both small and large clients that need our Professional Services. You will have your finger on the pulse of their technical needs and take pride in helping them solve their real-world problems with Google Cloud.

You focus on doing what is best for the client. You consult and guide – in a prescriptive manner.

Act as a trusted advisor and advocate, focusing on solving real-world problems with Google Cloud. Engage with diverse internal stakeholders and clients to understand and meet their technical needs.Stay informed on industry trends and technologies, continually learning and adapting to share insights and innovations with clients and the team.

Expectations

Required Travel - Please expect about 25% travel to client sites, conferences, and other related events. 

Client Facing - You will interact with clients on a regular basis, often daily, other times weekly/bi-weekly. Common touch points occur when qualifying potential opportunities, throughout the sales motions, and periodically through the lifecycle of a client account. You can expect to interact with a range of client stakeholders, including engineers, technical project managers, and executives.

Onboarding/Training - The first several weeks of onboarding are dedicated to learning and will encompass learning materials/assignments and compliance training, as well as meetings with relevant individuals. Details of the timeline are shared closer to the start date. 

Job Requirements:

• Minimum of 5 years with cloud-native architecture in a customer-facing or support role. At least five years in vendor pre-sales cybersecurity, including threat detection, malware intelligence, cloud security posture management, SIEM, or SOAR.
• Proficiency in various IT technologies and security solutions, including SIEM, NGFW, Proxy, IDS/IPS, DLP, EDR, A/V, WAF, and SOAR. Knowledge of cybersecurity trends, industry frameworks (e.g., MITRE, NIST), and hacking tools/methodologies.
• Experience in infrastructure modernization, application development, and data engineering within cloud environments (Google Cloud is preferred, but others like AWS, Azure, etc., are acceptable).
• Experience in technical consulting, conducting design sessions, architecting solutions, and aligning strategies with business goals.
• Experience in technical pre-sales, including services scoping, technical demos, and running proof of value engagements
• Excellent problem-solving, presentation, and communication skills. Ability to convey complex technical concepts effectively to a range of stakeholders.
• Ability to travel up to 25% of the time.

Preferred Qualifications:

• Google Professional level Certifications and other industry certifications.
• Specific experience with Google Cloud Security products and services
• Experience implementing security solutions for enterprises, understanding market trends, and familiarity with industry frameworks.
• Ability to deliver technical presentations, manage proposals, and maintain strong client relationships.

About SADA An Insight company

Values: SADA stands for inclusion, fairness, and doing the right thing. From our very beginning, we’ve championed a diverse workplace where we support and learn from each other, amplifying the impact we make with our customers. We’re proud that our teams are composed of contributors who represent a wide array of backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. Our five core values are the foundation of everything we do:

1. Make Them Rave
2. Be Data Driven
3. Think One Step Ahead
4. Drive Purposeful Impact
5. Do The Right Thing

Work with the Best: SADA has been the largest Google Cloud partner in North America since 2016 and, for the seventh year in a row, has been named a Google Global Partner of the Year . This year, SADA was named a Google Cloud Global Partner of the year 2024. SADA has also been awarded Best Place to Work year after year by the Business Intelligence Group and Inc. Magazine, and was recognized as a Niche Player in the 2023 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services.

Benefits: Unlimited PTO, paid parental leave, competitive and attractive compensation,  performance-based bonuses, paid holidays, generous medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, as well as Google-certified training programs and a professional development stipend.

Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for the last 10+ years in a row, garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 4000+ customers served, 10K+ workloads, and 30M+ users migrated to the cloud.

To request reasonable accommodation to participate in the job application or interview process, contact careers@sada.com. SADA complies with federal and state/provincial disability laws and makes reasonable accommodations for applicants and candidates with disabilities.