Law Enforcement Information Industry Specialist, Security Response and Engineering (SRE)

Since early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and other services–gaining access to a suite of elastic IT infrastructure services as your business demands them. With AWS you have the flexibility to choose whichever development platform or programming model makes the most sense for the problems you’re trying to solve. You pay only for what you use, with no up-front expenses or long-term commitments, making AWS the most cost-effective way to deliver your application to your customers and clients. And, with AWS, you can take advantage of Amazon.com’s global computing infrastructure, that is the backbone of Amazon.com’s multi-billion retail business and transactional enterprise whose scalable, reliable, and secure distributed computing infrastructure has been honed for over a decade.

The AWS Security team is searching for a smart and motivated individual to assist the Law Enforcement Information Program with processing information/data requests received from law enforcement. You will be responsible for working closely with the Legal Department, and in particular its Law Enforcement Response team, to respond to law enforcement requests (e.g., subpoenas, search warrants) received from government agencies located in the U.S. and elsewhere. AWS is seeking a talented individual who can contribute to this critical function as the company continues to grow and scale around the world.

Your principal duty is to help make sure that requests are processed professionally and expeditiously, all while ensuring the privacy and security of business and customer information in accordance with the law and with AWS's various policies and procedures. This requires great judgment and experience dealing with challenging and ambiguous situations. Because law enforcement requests are global in scope, you must be able to interface effectively with AWS attorneys, and other technical and non-technical personnel, located in other countries.


Candidates must be self-motivated, have a strong work ethic, and be able to work independently and at times with little supervision.

Job Responsibilities:

Evaluate and respond to law enforcement requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with AWS' various policies and procedures

Utilize a combination of manual and automated tools to compile information potentially responsive to a particular law enforcement request

Communicate verbally and in writing with AWS attorneys and other internal partners, service teams and stakeholders


Coordinate with multi-team partners to resolve requests and improve policy, procedures, and tooling

Assist in the identification of patterns and trends that might be evident from the processing of certain law enforcement requests

Assist with the delivery of program metrics and provide input for metrics improvement and overall program process improvement initiatives

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.


We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

Basic Qualifications

- BA/BS degree or equivalent work experience
- 1+ year of experience in information security and understanding of web services, distributed systems, and web application development
- 1+ year of experience with making and/or responding to law enforcement requests

Preferred Qualifications

- Strong analytical and computer skills, including proficiency with MS Office Professional Suite, including Excel
- Strong customer focus
- Ability to juggle many tasks and projects on a fast-moving environment; ability to work independently with minimal direction
- A drive to take ownership of problems and solve them
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role



Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.