CSOC Analyst

Job Description:

We are seeking an experienced Analyst to join our DETECT team responsible for overall monitoring of Intelcom’s environment. The ideal candidate will have five years of experience performing various monitoring activities such as SOC monitoring, threat monitoring, attack surface management and vulnerability management.

The candidate must have a proven track record in defining playbooks and standard operating procedures. Experience with Sentinel and related Microsoft security suite is a plus.

The candidate must be a team player and be able to master various cybersecurity tools and concepts.

Key Responsibilities:

Security Monitoring and Analysis:

o General cybersecurity monitoring of endpoints, servers and operational environment, cloud and on prem.

o Vulnerability management and monitoring.

o External attack surface monitoring and management.

o Dark web monitoring.

o Threat monitoring and management.

o Analyze and define action plans to handle threats and vulnerabilities.

o Develop and implement strategies to mitigate identified risks.

Playbook and Process Development:

o Define, develop, and maintain playbooks and standard operating procedures (SOPs).

o Ensure playbooks and SOPs are up to date, comprehensive, and aligned with industry best practices.

Incident Management:

o Monitoring, detection and analysis of security incidents.

o Participate to incident response efforts, ensuring timely and effective resolution.

o Conduct post-incident analysis to identify root causes and improve response processes.

Reporting and Documentation:

o Produce clear and concise reports.

o Maintain accurate and comprehensive records of all security incidents and responses.

Continuous Improvement:

o Stay up to date with the latest cybersecurity threats, trends, and technologies.

o Continuously assess and improve processes, tools, and capabilities.

o Implement new technologies and methodologies to enhance team efficiency and effectiveness.

Qualifications:

• Has about 5 years of experience in a Security Operations Center (SOC) environment or similar experience.
• Relevant cybersecurity certification(s) is a plus.
• Proven experience in defining playbooks and standard operating procedures.
• Experience with Sentinel and Microsoft Defender suite is a plus.
• Bilingual (French/English)

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.