Compliance Anti-Fraud Manager

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Compliance Anti-Fraud Manager

Overview
The Mastercard Transaction Services (MTS) Compliance team is looking for an Anti-Fraud Manager to enhance the MTS compliance fraud program by assessing and implementing strategies related to consumer and customer fraud detection and reporting. This role will require knowledge of fraud related regulatory obligations as well as industry best practices. It will also incorporate responsibilities for policy updates and fraud risk analysis/support for the business and multiple products.
The candidate will interact with all Compliance areas to obtain relevant data and collaborate on processes. Additional coordination with other business functional areas will also be required in order to provide fraud insights and expertise. The ideal candidate will be experienced in compliance and fraud, analytical, highly motivated, organized, detail-oriented, and has decision-making and organizational skills.

Role
In this position you will perform the following key responsibilities:
• Management of the MTS key fraud controls/fraud monitoring activities
• Develop and maintain the MTS Compliance fraud procedures
• Support the enhancement of the MTS Compliance Anti-Fraud Program and Policy
• Liaise with business and product colleagues within Mastercard on fraud related issues
• Monitor evolving fraud regulatory requirements and identify emerging trends
• Provide metrics and reports using relevant data points
• Monitor the effectiveness and adequacy of the MTS Anti-Fraud Framework and Program

All About You
The ideal candidate for this position should have the following experience & skills:
• Minimum of five years of fraud experience in the financial services sector
• Sound experience in risk management, with direct experience managing fraud risk
• Experience working for a regulated entity, with emphasis on fraud prevention/detection obligations
• Significant background in regulated payments and financial services, especially money transfer payment systems
• Familiarity with industry practices and professional standards
• Educated at University degree-level, ideally in a related field
• Self-motivated with a proven track record of delivering success while working within a team environment
• Excellent written/oral communication skills for documentation, drafting reports and presentations
• Excellent interpersonal skills including the ability to influence colleagues at all levels
• Fluency in English is a must (Reading/Writing/Oral)
• Excellent problem-solving skills
• Experience in process mapping, with a focus on process improvement/automation of manual processes
• Must be digitally aware and highly competent in the use of MS Office tools (PowerPoint, Excel, Visio)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.