Technical Program Manager - USDS

Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

About the Team
The USDS Privacy and Integrated Security team is responsible for overseeing and governing all activities of privacy impacts to TikTok USDS' operations.
- We address complex and cutting-edge challenges, aiming to build the world's most trusted social media platform.
- We partner with TikTok global legal, R&D, Privacy and Data Protection Office, and security organizations in advancing our privacy practices.
- We oversee, govern and support the integration and optimization of operational privacy capabilities including data inventory, data classification, data retention/deletion, and incident response, etc., to ensure scalable, and compliant privacy and data protection practices.
We seek a highly motivated, experienced, and dynamic professional to join our team. This is an opportunity to work on the most innovative platform in the industry, strengthening security and privacy, in our mission to Inspire Creativity and Enrich Lives.

Job Description
As a direct report to the Head of Privacy and Integrated Security Department, the Technical Program Manager is a program leader at the forefront of ensuring adherence to privacy regulations and building trust in the TikTok US platform. You will play a pivotal role in overseeing and supporting the USDS privacy program under the broad security, privacy and compliance context.
You will collaborate with global and US cross-functional teams to lead and facilitate privacy program objectives, and measure the impact of our strategic decisions and operational executions on the privacy posture of the TikTok US platform.

Responsibilities:
- Lead and support the development, execution, and measurement of the comprehensive privacy program aligned with TikTok global and USDS objectives.
- Manage and track objectives and key results (OKR) using OKR framework methodology, and collaborate with cross-functional teams to deliver projects on time and within budget.
- Collaborate on all workstream activities, including privacy compliance, risk management, etc..
- Facilitate stakeholder engagements. Foster partnership with cross-functional teams and drive constructive communications.
- Drive projects from initiation to delivery. Identify and mitigate risks. Develop mitigation plans and continuously improve project delivery processes. Provide regular status reports and updates to senior leadership.
- Collaborate with internal and external stakeholders to drive program success, including external regulators, 3rd party auditors, 3rd party providers, TikTok global legal, R&D, Privacy and Data Protection Offices, Security organizations, USDS cyber security, threat detection, and risk & compliance teams.
- Identify areas for automation to increase efficiency of repeated tasks, such as regular status reporting, and track staffing, contracting, and procurement. Assess tooling needs, evaluate solutions, drive to adopt internal toolings, develop custom solutions or acquire 3rd party products.
- Manage workshops, perform special projects and additional duties and responsibilities as required.

Qualifications

Minimum Qualifications
- Bachelor's degree with 5+ years of experience in consulting, program management, compliance/risk management, or other related disciplines. Candidates with significant relevant experience in security, privacy and data protection fields will also be considered in lieu of a formal degree.
- Experience in enterprise setting with excellent understanding of business operations, program governance, stakeholder relationships, and cross-functional processes.
- Proven success collaborating with cross-functional teams and driving project or program initiatives for a large and global organization.
- Expertise in managing multiple dependencies, measuring performance against established objectives and KPIs, and making informed trade-off decisions. Experience creating and disseminating reports to multi-level audiences in a technical environment.
- Strong stakeholder management and communication skills (verbal and written), with the ability to summarize complex requirements effectively.

Preferred Qualifications
- Project or program management experience in a global R&D, information security or GRC setting.
- One or more of the following certifications: CISSP, CISM, PMP, CIPP, CIPM, CIPT, CRISC.
- Strong technical background, e.g., in R&D, cyber security, information security, GRC.
- Knowledge of one or more industry security and privacy standards and frameworks (e.g., NIST, ISO, IAPP, ISC2, ISACA).
- Knowledge of privacy regulations (e.g., GDPR, COPPA, CCPA, etc.).

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information

【For Pay Transparency】Compensation Description (salaried)

The base salary range for this position in the selected city is 88920 - 176400 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.​

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.​

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​