Manager, IT & Operational Risk Management, Issue Management

Job Summary

Job Description

What is the opportunity?

Reporting to the Senior Manager, IT & Ops Risk Management, this role supports the execution of the Wealth Management Technology & Solutions (WMTS) Operational Risk Annual Plan and execution of operational risk management (ORM) and IT Risk management within WMTS. The role is also responsible for participating in planning and managing Operational Risk Management programs and processes as they flow across WMTS. 

Individual contributor with advanced understanding of IT & Operational risk management practices, providing control and advisory services to application development, support teams and the Wealth Management Business. Services provided cover IT & operational risk analysis, risk awareness & advisory, risk & compliance exposure reporting and audit & regulatory response. 

What will you do?

• Execute identification, assessment and treatment recommendations for IT & Operational risks, with a focus on technology currency
• Execute reporting and monitoring aspects of risk management for technology currency risk
• Responsible for execution and completion of select security exemptions acceptance workflow process from start to finish
• Contribute to the delivery of the IT & Operational risk awareness program
• Support and advise WMTS on Operational Risk matters

What do you need to succeed?

Must-have

• Strong communication (verbal and written) skills, including strong appreciation of relationship management
• 3+ years of experience in IT and operational risk management processes, methods and tools
• 3+ years of experience in IT infrastructure & software security architectures
• 3+ years of experience in supplier risk management
• 3+ years of experience in data encryption technologies (e.g. database encryption, VPN, TLS)
• Demonstrable technical knowledge and experience covering the operating systems (e.g. Unix, Windows, zOS) and database systems (e.g. Oracle, SQL Server, Sybase, DB2)

Nice-to-have

• CRISC, CISSP or CISA certifications
• Knowledge of GRC tools (e.g. ServiceNow, Archer)
• Knowledge of Wealth Management/Financial Services industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Application Security, Critical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security, Information Security Management, Information Technology Security, Interpersonal Relationship Management, Operational Risks, Risk Analysis, Risk Awareness, Risk Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-01

Application Deadline:

2024-09-16

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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