AM - Senior Auditor - Technology

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Job Responsibilities

To work under the direct supervision and guidance of the Community Lead/ Head of Audit/ Senior Audit Manager and Audit Manager/ Field Manager to generally achieve the following mainly for M&G Plc IA function and for the wider M&G Global Services in Technology:

Planning & Risk Assessment

• Attending and running meetings with auditees to develop an understanding of business processes.
• Coordinating the collation and review of information in the areas of the audit for which you are responsible to help identify key risks, controls, and scope areas.
• Preparing elements of the key planning documentation such as audit planning memorandum, risk and control matrix including testing strategies as directed and required in accordance with the requirements of the Internal Audit Standards Manual.
• Update TeamMate+ records of processes, activity and risk as directed / required.

Audit Performance

• Travelling to different sites when necessary to meet relevant staff and review documents and information.
• Take responsibility for the design and performance of audit testing across different business/operational areas as directed / required.
• Producing and maintaining audit files and working papers to a consistently high standard in accordance with the requirements of the Internal Audit Standards Manual.
• Treating the personal data of our customers, employees and other individuals lawfully and in accordance with current Data Protection laws, and other related legislation.

Audit Reporting

• Discussing the results of audit testing and any resultant observations with stakeholders and/or the Field Manager on the audit assignment.
• Raising exceptions to inform observations and/or drafting observations to a very good standard in line with the requirements of the Internal Audit Standards Manual for inclusion in the draft report with minimal correction required.
• Proposing ratings for issues raised, and in some cases the overall report, in line with the requirements of the Internal Audit Standards Manual.
• Overseeing and reviewing the documentation of audit observations written by more junior team members.
• Where required; drafting other elements of final reporting such as summary and appendices to a good standard in line with the requirements of the Internal Audit Standards Manual such that minimal correction is needed.
• Performing issue assurance as directed and assisting with workflow process on MetricStream and TM+, and support coordination and monitoring of issue closure process.

Business Partnering

• Discussing the audit testing to be performed with affected stakeholders.
• Assisting / leading in the discussion of the results of audit testing with stakeholders to agree observations to be raised.
• Building relationships with stakeholders through acting with integrity, professionalism, and respect at all times to ensure that the Internal Audit function is seen in the correct light.

Team Management

• Where managing staff on assignments set clear objectives and expectations; and provide meaningful assignment appraisals to help develop more junior staff.
• Assisting and helping to train more junior members of the team in a constructive and productive manner.
• Providing constructive 360 feedback during audit and in post audit assignment debriefs and proactively seeking for feedback from colleagues in the function including from more junior colleagues.
• Develop a challenging but realistic personal development plan with your mentor manager.
• Developing good professional working relationships with colleagues behaving in a manner consistent with the Function’s Ways of Working document.
• Support effective time management and capacity planning, ensuring utilisation rates as per designated grade are achieved and timesheets are completed on time.

Audit Community

• Actively participate in any Audit Community to which you belong.
• Proactively seek learning opportunities to develop knowledge and experience either through training or assignments.
• Contribute in team activities and treat colleagues with respect to contribute to a positive team environment.
• Comply with all mandatory conduct, training and disclosure requirements to help ensure that the Internal Audit function is not tarnished.

Technical Skills

• Minimum 3-5 years of experience in IT audits.
• Possess a degree in Computer Science or Engineering or equivalent Technology audit skills including an understanding of databases and operating systems.
• Additional professional certification such as CISA, CISSP, PRINCE 2, etc.
• Prior experience of auditing IT General Controls
• Proficient in auditing IT infrastructure such as networks, firewall, datacentre, operating systems, databases etc.
• Experience of auditing emerging risks within Cyber security and Cloud based infrastructure.
• Desirable to have understanding of upcoming technologies such as block chain (e.g. Ethereum digital framework) and/or digital technologies (e.g. authentication standards (SAML, OAuth, OpenID), mobile platforms, web-based services, DevOps, ReSTful APIs, NoSQL databases.
• Financial Services knowledge, particularly within Asset Management or Investment Banking is desirable.
• Good knowledge of the principles of auditing and their application to the business within a risk based audit methodology. Good working knowledge of any internal control framework.

Behavioural Skills

• Strong organisational skills to take ownership of agreed targets to enable efficient completion of audit projects
• An innovative mind-set and the ability to develop ideas which are implemented and have a positive impact.
• Ability to manage and develop team members. Line management responsibility is desirable.
• Written and verbal communication skills a must; strong interpersonal skills essential. Job requires frequent interaction with senior technology management.
• Must be able to multitask while managing both time and workload
• Must be highly motivated and be able to motivate the team with strong analytical skills, willing and able to learn new business and system processes quickly
• Able to demonstrate integrity and team spirit by exhibiting ethical behaviour in executing the job responsibilities

Strong stakeholder management experience and ability to handle challenging discussions professionally.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.