Phishing Simulation, Security Awareness and Security Services Catalog Coordinator

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary

The Phishing Simulation, Security Awareness and Security Services Catalog Coordinator will leverage technology to manage and deploy monthly global phishing simulated exercises for Enterprise Information Security (EIS) team. The resource will also integrate cyber security educational materials into the banks Learning Platform for mandatory staff trainings. Works closely with the Global Security Operation Center (GSOC) to improve validation procedures associated by reported Phishing from staff. The resource will function as a program manager supporting the EIS Services Catalog to coordinate activities across service owner functions. The ideal candidate will interact across EIS and global affiliates with a focus on ensuring services are functioning as required.

Major Responsibilities

• Manage and deploy monthly global phishing simulated exercises for Enterprise Information Security (EIS) team.
• Manage the integration of cyber security educational materials into the banks Learning Platform for mandatory staff trainings.
• Function as a program manager supporting the EIS Security Services Catalog. The Services Catalog standardizes people, process and technology across the organization.
• Will interact across EIS and global affiliates with a focus on ensuring services are functioning as required.
• Deliver quarterly global and monthly targeted phishing simulated exercises and complete required security awareness training for staff.
• Develop analytics metrics reporting on success/opportunities from phishing exercises and how to strengthen training process.
• Partner within EIS to influence business units by demonstrating how security efforts align to their strategic objectives and contribute to the success of the EIS organization.
• Provide clear and consistent communications to service owners and affiliate stakeholder regarding current state of services.
• Identify and evaluate gaps in service delivery and suggest remediation plans to enable service owners and maintain affiliate stakeholder confidence in EIS service delivery.
• Collaborating with multiple service owners and affiliate stakeholders and attending regular meetings.
• Gathering and reporting operating metrics associated with services, evaluating SLAs achieved across the service categories and provide regular reporting from service owners to address any issues or changes to the service offerings.

Qualification

• Bachelor's degree in information systems, cybersecurity, or a related field or combination of education and relevant experience.
• 3-5 years’ of experience supporting a security awareness program including phishing simulations.
• 2+ years' Financial Services / Banking experience working in information technology with a focus in information security a plus
• Prior experience working across other industries (non financial) in a large multinational corporation or global company a plus.
• Able to manage multiple activities simultaneously.
• Able to drive deliver of Enterprise Information Security (EIS) services and influence as required to improve delivery and functionality of services.
• Certification pertaining to information security and data privacy protection a plus (e.g., Security + (Plus), CISSP.
• Prior project or program management experience, ability to manage multiple activities simultaneously and influence indirect resources to achieve required outcomes.
• General understanding of security controls and how to apply them to business use cases.
• Understanding of relevant key performance indicators and key risk indicators and the ability to set, apply, and report them on a regular basis.
• Prior experience implemented and operating a security awareness program including phishing simulations a plus.
• Self-starter, ability to coordinate activities across a global organization, able to work both as an individual contributor and in a team environment. *Proficient in data analytics and Microsoft platforms
• Experience with data analytics a plus
• Experience with Microsoft applications (e.g., Excel)

The typical base pay range for this role is between $110K - $135K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.