Senior / Lead Information Security Engineer - WorkWave

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

WorkWave is a field service management software that provides SaaS solutions for businesses in the service industry (HVAC, Plumbing & Electrical, Cleaning, Lawn & Landscape, Home Delivery, Logistics & Distribution). We empower these businesses to deliver exceptional customer experiences and grow their customer base on our efficient and easy-to-use platform.

WorkWave Team is looking for innovative Information Security Engineers who want to be part of a team of creative and talented individuals.  Our teams are a mix of technologists, product managers, development engineers, and UI/UX designers, all working together to deliver our vision.  You will be a part of our WorkWave team, helping to develop & support the WorkWave products

The ideal candidate will have a strong background in security operations, infrastructure security, governance, risk management, and compliance. This role is crucial in ensuring our systems and data remain secure, compliant, and resilient against threats. 

Responsibilities  

• Monitor security tools, review logs, detect and respond to threats, and conduct incident response and forensic analysis. 
• Manage and configure SIEM systems (e.g., Splunk), oversee IT security measures, manage firewalls, and conduct security audits. 
• Manage network security infrastructure, perform vulnerability assessments and penetration testing, and conduct firewall audits. 
• Ensure compliance with standards (PCI DSS, SOC, ISO, Privacy Shield), conduct risk assessments, develop security policies, and manage vendor compliance. 
• Manage cloud security posture, implement identity, and access management solutions, and configure cloud-based security solutions (AWS, Azure). 
• Develop and deliver security awareness training programs and conduct regular testing and simulations. 
• Oversee patch management, ensure robust identity and access management, and validate disaster recovery (DR) and business continuity planning (BCP) processes. 

Qualifications

• Bachelor’s degree in computer science, Information Security, or related field.  
• Relevant certifications such as CEH, CHFI, Security+, Splunk Security Admin would be an added advantage. 
• 4+ years of experience in information security or related field with hands-on exposure to security operations in complex environments. 
• Proven experience with managing compliance initiatives and security audits. 
• Hands-on experience in developing and implementing security policies and procedures. 
• Strong understanding of security compliance frameworks (PCI DSS, SOC, ISO, Privacy Shield).  
• Proficient in security tools and technologies (SIEM, firewalls, IDS/IPS, endpoint protection). 
• Experienced in threat detection, incident response, and forensic analysis. 
• Knowledgeable in cloud security principles (AWS, Azure, Google Cloud). 
• Strong understanding of network and system security, and secure architecture design. 
• Experienced in enterprise risk management and vendor compliance assessments. 
• Excellent communication skills for training and raising security awareness. 

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.