Director - Cyber Security (IAM)

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Job Description:

Director - Cyber Security

Job location – Bangalore

About the Job-
FIRST CITIZENS Bank is organized by a number of lines of business and global functions.
Identity and Access Management (IAM), in the first line of defense, serves as the focal point in Cybersecurity for access related activities ensuring that FIRST CITIZENS Bank electronic based assets are monitored, managed, accessed and protected effectively so that only those people with a legitimate business need can access or modify them, when they need to do so.

Reporting to the Head of Cybersecurity India and matrix reporting to Global Head of IAM, the Director of IAM Engineering role covers all aspects of engineering activity within IAM. Working within IAM, the role holder will ensure that the controls implemented must also be monitored for completeness, performance & efficiency.

Once here you will-

• Responsible for the running of IAM Engineering across all countries in which FIRST CITIZENS operates. IAM Engineering manages and supports the infrastructure software that delivers the staff-facing Identity and Access Management (IAM) controls for the organization. These controls enable, monitor and recertify staff access to workstations, servers and applications, including standard and privileged access. The technology ensures staff have the correct access, and only the correct access, required to perform their duties.
• Ensure the service is world class from an SLA, commercial and regulatory perspective attracting Identity and Access Management engineering professionals to the domain and building on our existing talent. Responsible for the strategy of all IAM Engineering products and the operating model to meet the IAM control demand of all the businesses the department services across all GBGFs.

Monitor KRIs & KPIs

The job holder will be expected to propose, gain acceptance and implement the team and processes associated with building a best in class IAM Engineering function. The job holder will also be responsible for introducing controls and management information to be able to demonstrate that IT is adhering to Cybersecurity policies and process.

Role Dimensions

• Managing a global team sourced from India for the IAM vertical overall
• Responsible for more than 50 IT Services many of which are global implementations supporting the whole of the organization and a mix of tier 0, 1 and 2
• Providing 24x7 and follow-the sun support for the critical systems for IAM operations, Engineering and Governance
• Developing the IAM technology strategy jointly with Cybersecurity Architecture
• Turning the strategy into reality through adequate planning and focus
• Ensuring clear line-of-sight for the Bank’s IAM Controls between requirements
• Effectively engaging with all Global stakeholders through an efficient and transparent engagement model
• Providing training, career progression and succession planning across all the key roles in the platform
• Understanding best practices and technology developments as they pertain to IAM engineering technology

Key Accountabilities:

• Keep building on the talent in the department and create a culture that attracts, retains and nurtures talent
• Establish a clear strategic direction for the services the department operates including business and stakeholder requirements and that aligns to the overall vision and business strategy whilst maintaining P&L targets.
• Clearly communicate objectives and supporting plans to infrastructure teams and our businesses.
• Overall direct and IAM Operations Dept. where the team manages all service and SLAs offered to the business, ensure these are declared in a clear and concise service catalogue, measured and reported.
• Overall direct and IAM Operations Dept. where the team manages all service risk and security requirements, escalating where there are gaps and delivering tactical and strategic remediation plans as a part of IAM Governance
• Deliver process improvement and automation through constant review both internally and best practice in the market.
• Work with internal finance function to manage profit & loss, headcount, capital expenditures and operating expenditures for the domain. Identify opportunities to reduce direct expense on a sustainable basis.
• Work with Cloud domain and help to build effective technologies to deliver on cloud first strategy.
• Be accountable to the regulators for IAM vertical and ensure cybersecurity protection is delivered and maintained
• Ensure the technology deployed is being used appropriately and effectively and delivering effective management information to the business lines to show utilization and cost save opportunities.
• Maintain a book of work for engineering that delivers customer needs on time and to budget.
• Provide thought leadership on IAM Technology strategy and engineering
• Engage with SOX IT Controls, Internal Audit and external auditors to ensure compliance of the IAM controls to agreed policy

Leadership & Teamwork

• Manage department relevant sub-set of jobs within global job catalogue.
• Continual improvement of key process and controls to deliver simpler, better and faster.
• Bring together all functions in department creating a team ethic and ethos meeting and/or exceeding the core behavior expectations of FIRST CITIZENS INDIA.
• Manage a central and globally deployed team of experts to support all businesses.
• Define learning & development plans for all talent building a strong talent base of resources; provide support on defining the standards of pay and reward.
• Responsible for defining domain wide OKRs.
• Building a robust executable technology and people strategy for the department by collaborating across customers, architecture, risk, Practice heads, Cybersecurity and other technology leaders.
• Build a strong team ethos and collaboration across the IAM Team

What you will

• Bachelor’s Degree Emergency Services, Cyber Security, Information Technology, or other equivalents. BE/B.Tech/MCA with relevant team and project management experience may also be considered.
• Over 16 years of experience including significant people management responsibility.
• Experience with a global professional services firm or working with virtual teams will be an advantage.

• 14+ years of experience supporting IAM engineering, operations, risk and / or compliance related activities preferably in the financial services industry and / or consulting experience advising financial institutions on the implementation of effective issue management.
• 12+ years in IT Issue Management, audit, or compliance role with experience in IT driven issue identification, testing, or management

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Equal Employment Opportunity

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