Cybersecurity-SOC L1 Support -Associate 2 -Bangalore

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Cybersecurity & Privacy

Management Level

Associate

Job Description & Summary

A career in our Cybersecurity, Privacy and Forensics will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs, data analytics, innovation, deals, cyber resilency, response, and technical implementation activities. You will have access to not only the top Cybersecurity, Privacy and Forensics professionals at PwC, but at our clients and industry analysts across the globe.

Our Cyber Defense team focuses on helping our clients design and implement an effective cybersecurity program and technologies that protect against threats, support business objectives, and enables growth. As businesses move to a digital world, more data is generated and shared among organisations, partners and customers; to have business value, that data needs to be protected. You'll play an integral role in helping our clients ensure they are protected by developing solutions focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

In joining, you'll be a part of a team that values technical and business acumen and provides training and development to extend and develop your skills, while fostering a strong collaborative culture. You'll have the opportunity to help organisations design and create sustainable security solutions at enterprise scale, through a focused approach on enterprise requirements and prioritisation, information technology security architecture, and the software development lifecycle.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and provide evidence-based feedback in a timely and constructive manner.
• Share and collaborate effectively with others.
• Work with existing processes/systems whilst making constructive suggestions for improvements.
• Validate data and analysis for accuracy and relevance.
• Follow risk management and compliance procedures.
• Keep up-to-date with technical developments for business area.
• Communicate confidently in a clear, concise and articulate manner - verbally and in written form.
• Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms.
• Uphold the firm's code of ethics and business conduct

Cyber Threat & Device Monitoring Analyst (Tier 1) As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

Roles & Responsibilities:

● A 24x7 shift based schedule to continuously monitors the alert queue

● Triage security and device alerts

● Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action

● Collects data and context necessary to initiate investigation over to level 2 security analysts

● Follows alerts and incidents playbooks/runbooks

● Responsible for maintaining access to all security tools required for security investigation

● Primarily responsible for security monitoring, detection, response and client care

● Ensure incident identification, assessment, reporting, communication, mitigation and monitoring

● Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives

● Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs

● Coordination with stakeholders, build and maintain positive working relationships with them

Experience & Skills:

● Proficient in Incident Management and Response

● Experience in security device management and multiple SIEM platforms

● In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.

● Experience in MSSP environment

● Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix

● Knowledge of applications, databases, middleware to address security threats

● Proficient in preparation of reports, dashboards and documentation

● Excellent communication and leadership skills

● Experience in performing vendor management

● Ability to handle high pressure situations with key stakeholders

● Good Analytical skills, Problem solving and Interpersonal skills

● CISSP and GIAC certifications preferred

● A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

Qualifications:

● A Bachelor's Degree is a relevant area of study with a preference for Computer Science or Computer Engineering

● Minimum of 2 years in Information Technology

● Minimum of 2 years in Information Security

● A Bachelor's Degree is a relevant area of study with a preference for Computer Science or Computer Engineering

● Minimum of 2 years in Information Technology

● Minimum of 2 years in Information Security

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date