Delivery Engineer (Cyber Security)

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit darktrace.com.

The role:

To support our rapid growth, we are seeking Cyber Engineers on Deployment (CED) to join our global team. This is a key role, working closely with our clients, account managers, and other technical teams within Darktrace, to ensure the successful design and implementation of the Darktrace Immune System. Your network knowledge will be invaluable, becoming the client’s trusted advisor regarding Darktrace on the network, for both pre- and post-sale deployments. The Cyber Defense Engineer (CED) helps the client from initial technical contact through to a successful Darktrace deployment.

Responsibilities:

• Project Management. Implementation and deployment of the Darktrace Cyber AI Platform, from project kick-off to Go Live.
• Hands-on onto implementations and deployment.
• Cross department communication with Darktrace Support till the implementation and deployment is completed.
• Be the technical authority on the design and implementation of the Darktrace solution.
• Provide expertise and troubleshooting relating to network traffic.
• Act as a technical touch point between a client’s network team, partners, and the Cyber Technologists.
• Provide feedback and reporting to account managers on the development of deployments.

Requirements:

• 2 to 3 years of experience in successful post-sales Enterprise Software Deployment
• Project Management
• Strong time management skills
• Good communication and problem-solving skill set
• Experience in (or an understanding of) networking and security infrastructure
• Practical experience in networking: Knowledge of network protocols and troubleshooting of TCP/IP, with a strong focus of key protocols such as DHCP, DNS, Kerberos, etc.