GRC Analyst (Governance, Risk, and Compliance)

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

This hybrid position requires two days per week in our Dublin office. 

About you 

You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering.

About this role 

The GRC Analyst will be responsible for assisting the GRC team in achieving and maintaining compliance with key third-party certifications. You will work closely with system and control owners across the organization to document, update, and maintain control language, policies, procedures, and other essential documentation. Your role will involve significant interaction with third-party auditors and internal stakeholders, requiring excellent written and verbal communication skills. You will also interface with customers, requiring a professional and positive attitude, particularly under pressure.

What you'll be doing

• Certification Support: Assist in the preparation, submission, and maintenance of key third-party certifications, including SOC2 and ISO27001.
• Documentation Management: Collaborate with system and control owners to document and update control language, policies, procedures, and other documentation required for certifications and audits.
• Audit Coordination: Serve as a primary point of contact during internal and external audits, effectively communicating with third-party auditors and ensuring audit requirements are met.
• Cross-Functional Collaboration: Work closely with teams across the organization, including IT, security, and operations, to ensure that all compliance-related activities are aligned with business goals and regulatory requirements.
• Customer Interaction: Interface with customers to address compliance-related inquiries, providing clear and concise information with a professional demeanor.
• Process Improvement: Continuously evaluate and improve GRC processes, ensuring they are efficient, scalable, and aligned with industry best practices.
• Risk Management: Assist in identifying, assessing, and mitigating risks related to compliance, working with relevant stakeholders to implement necessary controls.
• Compliance Monitoring: Maintain up-to-date knowledge of regulatory changes and ensure that the company’s policies and procedures remain compliant.

What you’ll have

• Experience: 2+ years of experience in a GRC, compliance, or audit-related role, with a focus on SOC2, ISO27001, or similar frameworks.
• Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with auditors, customers, and internal teams.
• Documentation Skills: Strong attention to detail in documenting controls, policies, and procedures, with the ability to translate complex concepts into clear and actionable language.
• Calm Under Pressure: Proven ability to remain calm, collected, and professional under pressure, particularly during audits and customer interactions.
• Collaboration: Ability to work cross-functionally with various departments and teams to achieve compliance objectives.

Preferred Qualifications:

• Consulting Experience: Prior experience with risk consulting or compliance programs, particularly with larger consulting firms, is a plus.
• Audit Experience: Experience with third-party audits or as an internal auditor, particularly within the technology sector.
• Certifications: Relevant certifications such as CISA, CISSP, or equivalent are advantageous.

Why Udemy?

• Impactful Role: Play a key role in maintaining the integrity and security of our operations, ensuring we meet the highest standards of compliance.
• Professional Growth: Opportunities for career development, including certifications and exposure to a variety of compliance frameworks.
• Collaborative Environment: Join a team that values collaboration, continuous improvement, and a positive, customer-focused approach to compliance.
• Innovation-Driven: Be part of a company that embraces innovation and is committed to staying ahead of the curve in compliance and risk management.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. 

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the Ireland:

• Core Benefits: Comprehensive medical, dental, life and income protection coverage

• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay

• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

• Retirement: 7% employer matching Defined Contribution Master Trust

• Charitable Giving: Corporate charitable match for eligible nonprofits and charities

• Holidays: 25 paid holidays throughout the year plus bank holidays

About our Dublin location

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We’ve invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy. 

We have also been officially certified as a Great Place to Work in Ireland, recognizing our high-trust, high-performance workplace culture. With so many diverse perspectives, languages, and ethnicities coming together here, it’s no surprise that our Dublin office has been thriving. 

Information regarding data privacy is available within the Udemy Careers Privacy Notice.