Compliance Manager

About Fruitful

Fruitful is fixing personal finance. We started with a product that gives members a path to financial confidence via 1-on-1 guidance from professionals, access to an industry-leading 5% high yield savings account, along with a tailored investment management platform. This is the first step towards a larger vision to be a paradigm-shifting leader in the personal finance ecosystem.

As a next step, we’ll be launching an industry changing money management product. We’re looking for an incredible person to grow our Compliance team and help push Fruitful forward. 

Fruitful has the opportunity to be more affordable, accessible, and comprehensive than anyone in the industry, and it starts with a world-class product… Ready to help us build it?

Compliance @ Fruitful

At Fruitful, we believe compliance is a shared responsibility, as well as a competitive advantage. We are seeking a nimble Compliance Manager with a strong background in retail banking, investment advisory, and/or regulatory product compliance. Your broad understanding of the financial regulatory landscape will support our development of innovative, best-in-class financial products and services for Fruitful Members. You will play a crucial role in driving compliance initiatives in partnership with our NYC-based Compliance Director. You will collaborate across departments to provide actionable regulatory compliance guidance and enhance our processes, training, and assessments. 

Core responsibilities include:

• Assist in the development and enhancement of compliance policies and procedures; ensure updates are published and communicated broadly; maintain a list of policies currently being created or materially amended; and coordinate periodic policy reviews 
• Provide guidance and ongoing support on managing compliance risks and applying compliance requirements to payments and card products and processes
• Interpret existing organization-wide compliance risk policies and procedures and provide support in the development of compliance procedures specific to payments and card products
• Coordinate compliance monitoring, maintain assessments of operations, drive testing and controls (e.g. investment adviser code of ethics, transaction monitoring, KYC/CIP escalations, and customer risk evaluation) in order to mitigate risk  
• Review marketing collateral, product copy, and other consumer facing communications for adherence to regulatory requirements, company standards and industry best practices
• Support and enhance the Compliance team’s technology applications
• Support regulatory filings, exams, and information requests

Your Background & Values

• 5+ years of experience in a compliance, legal, or operations role, preferably within an RIA or consumer financial services sector
• Strong knowledge of - and experience researching, interpreting, and applying - key regulatory requirements, laws, and industry best practices (including but not limited to SEC, Investment Advisers Act, Securities Act, UDAAP, GLBA, BSA/AML, RegZ/TILA, FCRA, InfoSecurity Frameworks) in a rapidly evolving business environment
• Experience designing and building Compliance Management Programs, Issue Management, Risk Assessment Methodologies, and Compliance Controls
• Desire to collaborate and have the ability to influence both your colleagues and external partners to achieve consensus on regulatory risk issues and appropriate mitigation strategies
• Direct experience in financial services payments processing, claims and disputes, complaints, and card operations audit experience and expert understanding of applicable laws, regulations, financial service, and regulatory trends that impact bank products
• Ability to come up with solutions to issues, with minimal oversight from your leadership team
• Creative mindset for finding solutions that ensure the best experience for our Members
• Strong purpose-driven service orientation and a desire to help others
• Independent problem solver that actively identifies areas of opportunity and/or need
• Excellent analytical, verbal and written communication skills
• Desire to join a fast-moving, early-stage, mission-driven company
• Preference for regular, in-office collaboration in NYC on a hybrid schedule

Fruitful’s Compensation and Benefits

• Competitive compensation package including salary and equity
• Self-directed flexible time-off
• Parental leave
• Work-from-home setup stipend
• 401(k) program with company match
• Comprehensive health benefits package with a substantial employer subsidy

Fruitful is building a team that seeks to represent the diversity of our customer base. We are an equal opportunity employer and strongly encourage applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status