Third Party Management Incident Response Lead

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

This position will be responsible for providing incident response operational support of the Third Party Management Office (TPMO) within the First Line of Defense to design, build, centralize and oversee the incident response lifecycle of Third Party Management Program. The Incident Response Lead will be responsible for designing, centralizing, implementing, executing and rolling out the process. This role will interact with business units globally to implement processes and providing oversight once fully rolled out. The lead also serves as a seasoned thought leader and subject matter expert that has strong technical understanding of third party, risk management, reporting and gap analysis within the risk and/or financial services industries.

TPMO is seeking a highly skilled and experienced Incident Responder to join our team. As the Incident Response Lead, you will be responsible for leading our response to incidents, coordinating efforts across various teams, and ensuring effective communication and resolution of incidents. This role requires a strategic thinker with strong leadership and technical skills, capable of making quick and informed decisions in high-pressure situations.

Key Responsibilities

• Responsible for designing and leading the Program’s response to incidents, coordinating efforts across various teams, and ensuring effective communication and resolution of incidents
• Serve as the Third Party Management primary point of contact and decision-maker during incidents
• Lead and coordinate incident response efforts, including mobilizing resources, assessing the situation, implementing response plans, designing supplier surveys, and working with the Third Party Management Office Leads to determine if additional risk assessments are required as a result of the incidents
• Collaborate with internal and external stakeholders to gather information, assess impact, and prioritize risk response actions
• Provide clear and timely communication to stakeholders, including leadership, throughout the incident lifecycle
• Implement and refine third party risk incident response procedures, protocols, and playbooks to enhance effectiveness and efficiency
• Conduct post-incident reviews to identify lessons learned and areas for improvement
• Stay abreast of emerging cyber threats, vulnerabilities, and best practices in incident response
• Assist with documenting monthly incident reports and conduct post incident reviews with analysts and engineers
• Accountable for developing training materials, conducting firmwide TPM training and overseeing training performance for the program areas they have designed  

Success candidates will benefit from having:

• Preferred 5+ years of experience in cyber security, with a focus on incident response and handling
• Strong technical knowledge of network security, malware analysis, intrusion detection, and related technologies
• Proven experience leading and coordinating incident response efforts in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels
• Ability to remain calm and focused under pressure, with a commitment to delivering results
• In-depth Functional/Industry Knowledge is required
• Ability to execute risk management strategy development to provide long term planning and managing risk performance
• Leadership and organizational skills to direct the activities for the multiple business units
• Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business
• Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
• Ability to make independent decisions and also to be a team player and effective communicator to ensure that issues are appropriately resolved
• Confidence and expertise to advise management and the business
• Ability to use initiative and work unsupervised in a proactive manner
• Strong organizational skills, a collaborative approach to work, with strong interpersonal skills
• Demonstrates strong analytical skills with the ability to generate complex reports
• Highly flexible and adaptable to change in a high demand environment
• Proficiency in Microsoft Word, Excel, PowerPoint as well as data analytic tools

Qualifications

• Bachelor's degree and approximately 5-10 years of related work experience with clear understanding of and experience in financial services / internal audit / risk consulting preferred / Computer Science, Information Technology, or related field (or equivalent experience)
• An undergraduate or graduate degree in Accounting, Finance or Risk and/or another appropriate academic major is highly preferred
• A thorough understanding of third-party (i.e., vendor, supplier, etc.) risk management, with prior experience in designing program solutions, risk scoring and aggregation methodologies and designing committee reporting
• Understanding of global risk regulatory requirements with emphasis on US (OCC Bulletins, FFIEC, FRB, FDIC) or UK (PRA, FCA)

#LI-Hybrid

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.