Compliance Conduct Officer

About Us

YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.             

The Role:

The Compliance Conduct Officer will play a crucial role in assisting with the implementation of an effective Compliance Monitoring and Testing Programme. Helping to provide oversight of policies, frameworks, tools, techniques, and support to enable risk and compliance to be managed in the first line, conduct monitoring to assess effectiveness and help ensure consistency in regulatory risk management (including the areas of Governance, BWRA, Transaction Monitoring, Information Security, Complaints, Commercial, Safeguarding, etc).

Requirements

• Assist and support the Global Head of Compliance with the overall design and delivery of a proportionate, risk-based Monitoring and Testing programme including a Compliance Risk Assessment in conjunction with other team members, to continually identify the key regulatory risks applicable to You Lend. 
• Assist with the embedding of a customer outcomes mind-set, ensuring monitoring is focused on the identification of and enhancements to customer outcomes for all You Lend customers and partners.
• Perform thematic testing reviews and escalate findings to key stakeholders, working with team leaders to address and mitigate any concerns identified.
• Perform ongoing monitoring of key processes, ensuring key regulatory risks are identified and regularly assessed.
• Perform ‘check the checker’ testing on the 1st line control framework and provide challenge and feedback to help strengthen/enhance, as appropriate.
• Ensure actions are tracked to closure (including post closure testing/monitoring where appropriate).
• Track, monitor and report on progress of the annual monitoring programme, updating it on a continuous basis to adapt to the changing environment and risks within the business.
• Provide Compliance oversight with our consumer duty requirements, supporting areas of the business with their assessments on outsourcing, product governance, complaints, conflicts of interest etc.,).
• Assist with the identification and assessment of current and future regulatory risks across key areas in compliance monitoring and flag/escalate issues in a timely manner. Where appropriate make recommendations to mitigate those risks.
• Make recommendations to improve policies, processes, and rules to improve the effectiveness of the controls, identify non-compliance with regulations or policies, identifying gaps in systems and processes.

Essential Skills:

• A minimum of 5 years experience in a compliance role within the financial services industry, payment institution or a similar regulated entity.
• Experience in the Oversight Supervision of Partners with strong foundational knowledge of key elements including Customer Due Diligence (KYC/KYB/ Onboarding), Transaction Monitoring, mitigating risks. 
• Experience within a Compliance function and/or controls environment, ideally within a corporate lending business.
• Knowledge of reviewing, interpretation of and implementation of FCA regulatory requirements (FCA Handbook), Payment Services Regulation, JMLSG, etc. 
• Proven experience of initiating and implementing process development.
• Delivery of high quality reviews and assessments.
• Factual analysis and report writing skills.

Benefits

Why join YouLend?

• Award-Winning Workplace: YouLend has been recognised as one of the “Best Places to Work 2024” by the Sunday Times for being a supportive, diverse, and rewarding workplace.
• Award-Winning Fintech: YouLend has been recognised as a “Top 250 Fintech Worldwide” company by CNBC.

We offer comprehensive benefits package that includes:

• Stock Options
• Private Medical insurance via Vitality
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern and sophisticated office space in Central London
• Free Gym in office building in Holborn
• Subsidised Lunch via Feedr
• Deliveroo Allowance if working late in office
• Monthly in office Masseuse
• Team and Company Socials
• Football Power League / Squash Club

At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

Salary range: £55,000 - 75,000 + Annual bonus